Business Analyst

The Business Analyst will act as the bridge between business, product, data, and engineering, translating complex business problems into clear, prioritized requirements—with a strong focus on data-driven and AI-enabled capabilities. This role owns backlog readiness, requirement clarity, and value realization for intelligent features and workflows.

DUTIES & RESPONSIBILITIES

• Partner with Product Managers to translate product vision and roadmap into well-defined epics, features, and user stories
• Elicit, analyze, and document business requirements for AI-enabled, data-driven, and automated solutions
• Own and maintain the product backlog, ensuring stories are clear, testable, and prioritized
• Define acceptance criteria, success metrics, and measurable outcomes for features and AI use cases
• Collaborate closely with engineering, data science, and QA to support end-to-end delivery
• Support discovery activities including process mapping, customer journey analysis, and opportunity identification
• Ensure AI and analytics requirements address explainability, accuracy, bias, and operational constraints
• Participate in sprint planning, reviews, demos, and retrospectives
• Validate delivered functionality against business intent and support UAT and release readiness
• Document workflows, product behavior, and business rules for internal and user-facing documentation
• Identify opportunities to apply advanced analytics, automation, predictive models, and AI-assisted workflows
• Translate business needs into clear functional and non-functional requirements for AI solutions
• Work with data and engineering teams to define data inputs, outputs, assumptions, and constraints
• Understand and communicate model limitations, confidence levels, and edge cases
• Support post-launch monitoring by defining KPIs, model performance indicators, and feedback loop
• Quality, clarity, and completeness of requirements
• Reduction in rework due to unclear or incomplete analysis
• Successful UAT outcomes and stakeholder sign-off
• Compliance with regulatory and privacy requirements
• Demonstrable impact of delivered solutions on healthcare workflows or outcomes

KNOWLEDGE & EXPERIENCE

Education:

• Bachelor's degree is required

Experience:

• 3 to 5 years of Business Analyst experience
• Any computer science background preferred

Knowledge and Skills:

• Strong experience as a Business Analyst, Product Owner, or hybrid role in software product teams
• Solid understanding of Agile / Scrum methodologies and backlog management
• Experience working on data, analytics, or AI-enabled products

Familiarity with:

• Predictive models, automation, and/or generative AI concepts
• APIs, data pipelines, and system integrations
• Ability to write clear user stories, acceptance criteria, and functional specifications
• Strong analytical, problem-solving, and structured thinking skills
• Excellent communication skills with both technical and non-technical stakeholders
• Comfort using metrics, dashboards, and data to inform decisions