Business Analyst

Business Analyst

FT / PT Status – Full-Time
Salary – $19.79 - $35.95 Hourly Wage
Remote Work / In-Office – Hybrid

Recruiter – Angie Rhodes | arhodes@utah.gov |
Application Deadline – 5/11/2026

Key Responsibilities

The Office of Medicaid Operations (OMO) has a vacancy for a Business Analyst position on the Project Team.

This position is needed to manage the additional workload which has increased as a result of the launch of PRISM and process changes. This team manages several special programs such as the Emergency Only Program, Manual Review, and Inmate as well as other critical functions for accurate and timely claims processing. They also provide technical assistance to healthcare providers and Medicaid members to resolve fee-for-service claims issues. Project plan development – defines project scope, organizes, plans, and coordinates assignment of functions. Conducts research, analyzes data and troubleshooting.

Key responsibilities and day to day responsibilities of this position:

• Work on EOP workloads and Supports the team in reducing EOP workload lead time.
• Understanding manual review workload and policies.
• Handle claim adjustments for EOP services and understanding of general claims knowledge as well as other workloads assigned.

Supplemental Information

• This position may currently be a hybrid of both in-office and remote work days. Please note, a position's eligibility for remote work is established by agency management and is subject to change at their discretion, at any time, and for any reason.
• Effective July 1, 2021, State of Utah Employees must either reside in Utah or be in the process of relocating to Utah within 30 days of their start date.
• An offer of employment will be contingent on the applicant successfully passing a DHHS background check.
• Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
• Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.

Qualifications

Minimum or "day-one" qualifications:

• Have knowledge/experience with Medicaid policy and claims processing. Attention to detail and strong interpersonal skills. Strong time management and organizational skills.
• Experience with Microsoft Office Systems - Word, Excel, PowerPoint

Preferred or trainable/on-the-job qualifications:

• PRISM, DMP, PEGA knowledge and general Medicaid policy.

About the Role

Location –
288 North 1460 West
Salt Lake City, UT, 84116
United States
Background Check Required – You must successfully pass a criminal history check.
Drug Test Required – No
Schedule Code – B - Competitive Career Service

Why You Should Join Our Team
In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah, click here. Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

The Agency
For more information on the Division of Integrated Healthcare, please visit our website.

EEO Statement
The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.