Business Development Director

Job Summary:

The Business Development Director is responsible for leading the company’s commercial growth strategy across Qatar’s catering and related service sectors — including oil and gas, corporate, and institutional clients. This role combines strategic business planning, tender acquisition, key account management, and brand positioning to drive sustainable revenue growth and strengthen the company’s market leadership.

Main Duties and Responsibilities:

Strategic Business Development

• Develop and implement a strategy aligned with corporate objectives.
• Identify, evaluate, and secure new business opportunities across target sectors.
• Lead market intelligence initiatives to monitor competitor activities, pricing trends, and contract renewals.
• Build and maintain a robust pipeline of tenders and RFPs through proactive client engagement and tender monitoring platforms.

Tendering & Contract Acquisition

• Oversee the preparation, submission, and negotiation of tenders, proposals, and management contracts.
• Lead bid strategy, compliance documentation, and technical submissions with support from culinary, operations, and finance teams.
• Negotiate commercial terms, performance guarantees, and management fees in line with company policies and Qatar’s procurement laws.
• Ensure risk, penalty, and service-level obligations are properly assessed and mitigated.

Client Relationship Management

• Establish long-term partnerships with key clients, government entities, and strategic partners.
• Serve as the senior point of contact for major accounts.
• Drive contract renewals, upselling opportunities, and service diversification initiatives.

Financial & Commercial Performance

• Collaborate with Finance to evaluate new projects using IRR/NPV analysis and investment appraisals.
• Monitor the profitability of contracts and recommend performance improvement actions.

Brand & Market Development

• Strengthen corporate brand positioning within the catering and facility management industry.
• Represent the company in industry forums, exhibitions, and client presentations.
• Lead digital marketing, PR, and communication efforts in collaboration with the Marketing team.

Leadership & Team Development

• Lead, coach, and mentor the Business Development and Tendering teams.
• Foster a culture of accountability, innovation, and client focus.
• Collaborate cross-functionally and cross-regionally with Finance, Operations, Procurement, HR, and Culinary to deliver client excellence.

Qualifications

Education:

• Bachelor’s or Master’s Degree in Business Administration, Hospitality Management, or related field.
• Minimum 10-15 years of experience in business development or commercial management, preferably in contract catering, facilities management, or hospitality sectors.
• Proven track record in securing multi million-riyal contracts in the Qatar or GCC market.
• Strong understanding of Qatar’s procurement processes and tendering regulations.
• Excellent negotiation, communication, and leadership skills.
• Arabic proficiency is a definite plus; English fluency required.

Job Dimensions

Geographic Responsibility: Based out of Doha, Qatar

Type of Employment: Full-time

Job Type: Full-time

Education:

• Bachelor's (Preferred)

Experience:

• Business Development: 10 years (Required)
• commercial management: 10 years (Required)
• contract catering: 10 years (Required)
• 10-15: 1 year (Required)
• Strategic Business Development: 8 years (Required)
• Tendering & Contract Acquisition: 8 years (Required)
• Client Relationship Management: 10 years (Required)
• Leadership & Team Development: 10 years (Required)