Key Responsibilities:
- Make up to 150 calls per day to prospects in the US healthcare industry.
- Promote NPLMED services such as Payment Posting, Denial Management, AR Follow-Up, Charge Entry, and more.
- Apply the 5W principle in every conversation to deeply understand client requirements and decision-making process.
- Coordinate with clients once they agree to buy services – send confirmation emails, follow up for appointment scheduling, and ensure smooth onboarding.
- Maintain timely follow-ups until the appointment is confirmed and scheduled.
- Learn and master techniques to convince and convert customers over the phone.
- Utilize Sales Navigator, CRM, and email tools to track leads and follow-ups efficiently.
- Collaborate with internal teams to ensure client expectations are met post-sales.
- Achieve and exceed weekly/monthly sales and appointment-setting targets.
Requirements:
- Excellent English communication skills – both verbal and written.
- Strong persuasive and negotiation abilities to close leads on calls.
- Comfortable making high call volumes (up to 150 calls/day).
- Knowledge of Sales Navigator, CRM tools, email writing and follow-up etiquette.
- Positive, energetic, and target-driven attitude.
- Ability to work independently, stay organized, and manage multiple prospects simultaneously.
- Prior experience in US healthcare/medical billing sales is a plus.
- Willingness to work US shifts – [Specify shift timing, e.g., 6:30 PM to 3:30 AM IST].
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person