We are looking for a high-performing Business Development Manager who can take complete ownership of the customer lifecycle, drive revenue, and contribute strategically to business growth in Web Development & Digital Marketing services.
Role Overview
This role requires someone who can think strategically, pitch confidently, manage CRM systems efficiently, and handle customers end-to-end — from lead generation to long-term relationship management.
Key Responsibilities
1. Sales & Business Development
- Lead generation and conversion through cold calling, outbound sales, referrals, and inbound leads
- Online bidding on platforms like Upwork, Freelancer, Guru, etc.
- Prepare proposals, negotiate pricing, and close deals
- Achieve and exceed monthly revenue targets
2. Customer Lifecycle Management (Mandatory)
- Manage the entire customer lifecycle – lead → conversion → onboarding → retention → upsell
- Build long-term client relationships and ensure repeat business
- Act as a single point of contact for clients during the sales phase
- Coordinate smoothly with internal delivery teams
3. Pitching & Strategy
- Pitch Digital Marketing & Web Development strategies confidently
- Understand client pain points and present customized solutions
- Strong presentation, proposal explanation, and objection-handling skills
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4. CRM & Sales Tools
- Hands-on exp`erience with HubSpot, Zoho CRM, or similar tools
- Maintain accurate data for leads, follow-ups, conversions, and pipelines
- Strong discipline in CRM updates and reporting
5. Communication & Coordination
- Handle client calls, requirement discussions, and negotiations
- Work closely with Project Managers, SEO, PPC, and Development teams
- Ensure smooth handover from sales to execution
Must-Have Requirements
- 4–8 years of proven experience in IT / Digital Marketing sales
- Strong understanding of Digital Marketing strategies & services
- Experience in customer lifecycle management (mandatory)
- Hands-on experience with CRM tools (HubSpot / Zoho)
- Excellent communication, pitching, and closing skills
- Experience working with global clients
Sales Portfolio Requirement (Mandatory)
Candidates must share a detailed sales portfolio covering the following:
- Bids: Platform-based bidding (non-binding / indirect sales)
- Proposal Replies: Approach and samples (if available)
- Leads: Direct inbound/outbound leads handled
- Conversions: Revenue contribution (example: USD 15,000+ conversions)
- Key Delivery: Experience with SaaS product delivery (immediate onboarding/projects)
- Timeline: Ability to close deals on instant / short timelines
- Project Ticket Size: Mention ticket size handled (depends on project scope)
- Platforms Used: Upwork, LinkedIn, HubSpot, Zoho, etc.
- Industries / Clients: Brief overview of domains worked with
Why Join Us?
- Growth-driven work culture
- Opportunity to work with global clients
- Performance-based incentives
- Leadership exposure and career growth
Job Type: Full-time
Pay: ₹15,145.56 - ₹50,358.04 per month
Work Location: In person