Business Development Manager (BDM) – Restaurant Industry

Company: Gujrat Restaurant
Location: Gulberg-Lahore, Pakistan
Job Type: Full-Time
Department: Sales & Business Development
Experience: 3–5 Years

Job Summary

Gujrat Restaurant is seeking an experienced and results-driven Business Development Manager (BDM) to drive business growth, expand the customer base, and strengthen the brand's presence in the restaurant and hospitality industry. The ideal candidate will be responsible for developing strategic partnerships, increasing corporate and catering sales, identifying new business opportunities, and executing initiatives to maximize revenue.

Key ResponsibilitiesBusiness Development

• Identify and develop new business opportunities to increase restaurant sales and market presence.
• Build relationships with corporate clients, event planners, hotels, travel agencies, and organizations for bulk orders, catering services, and corporate partnerships.
• Develop and implement business development strategies to achieve monthly and annual revenue targets.
• Generate leads through networking, referrals, field visits, and market research.

Sales & Client Management

• Conduct meetings and presentations with prospective clients.
• Negotiate contracts and close business deals.
• Maintain long-term relationships with existing clients and identify opportunities for repeat business.
• Promote catering services, event packages, and corporate meal plans.

Marketing & Promotions

• Collaborate with the marketing team to develop promotional campaigns and seasonal offers.
• Identify opportunities to increase dine-in, takeaway, delivery, and catering sales.
• Monitor customer feedback and market trends to recommend business improvements.

Market Research

• Analyze competitor activities, pricing strategies, and industry trends.
• Identify new markets and expansion opportunities.
• Recommend innovative ideas to improve customer acquisition and retention.

Reporting

• Maintain accurate records of leads, client meetings, and sales activities.
• Prepare weekly and monthly sales reports for management.
• Monitor sales performance and recommend strategies to achieve business objectives.

Requirements

• Bachelor's degree in Business Administration, Marketing, Hospitality Management, or a related field.
• 3–5 years of experience in Business Development, Sales, or Hospitality.
• Previous experience in the restaurant, hospitality, café, catering, or food & beverage (F&B) industry is mandatory.
• Strong understanding of the Pakistan restaurant market.
• Excellent communication, negotiation, and presentation skills.
• Proficiency in MS Office and CRM software.
• Willingness to travel for client meetings and business development activities.

Skills

• Business Development
• B2B & Corporate Sales
• Lead Generation
• Client Acquisition
• Hospitality & Restaurant Sales
• Catering Sales
• Corporate Partnerships
• Negotiation & Closing
• Market Research
• CRM Management
• Relationship Management
• Communication & Presentation Skills

Key Performance Indicators (KPIs)

• Achievement of monthly and annual sales targets.
• Number of new corporate and catering clients acquired.
• Growth in restaurant revenue.
• Client retention and repeat business.
• Lead-to-customer conversion rate.
• Business partnerships established.
• Customer satisfaction and account growth.

Preferred Candidate

• Experience working with restaurants, cafés, catering companies, hotels, or hospitality brands.
• Strong network with corporate organizations and event management companies in Pakistan.
• Self-motivated, target-driven, and passionate about business growth.
• Ability to work independently while collaborating effectively with operations and marketing teams.

Work Location: In person