Business Development Manager - ESS

Job Description:

Business Development Manager

Egypt - Hybrid

Full Time

About Bupa

Bupa's purpose is longer, healthier, happier lives and making a better world.

Here you'll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world.

Bupa Global

Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, anywhere in the world, whether at home or when studying, living, travelling or working abroad.

Bupa Global has offices around the world including London and Brighton (UK), Miami (USA), Dubai (UAE, in partnership with OIC), and Hong Kong (China) as well as regional offices in mainland China, Singapore, Egypt, Mexico, the Dominican Republic, Bolivia, Brazil, Panama, Guatemala and Ecuador.

The core deliverables for the Business Development Manager - Egypt, include but are not limited to:

• Contribute to the identification of & delivery of initiatives to optimise portfolio performance of segment, delivering or exceeding growth requirements.
• Proactively manage the full sales cycle - from prospecting and consultation to closing .
• Pro-actively seek out new business opportunities through effective lead generation, prospecting and pipeline management to ensure ongoing growth of segment , to deliver profitable business and target achievement
• To develop new and strong business relationships with a defined number of key potential B2B customers on both SME & Corporate scale
• Seek new opportunities in market matching the IPMI clients profile
• Ensure that all sales activities are completed in a compliant way, ensuring that the relevant governing bodies' protocols are fulfilled .
• To report clear & accurate pipeline data and forecasting
• To consistently deliver a strong sales presentation deck
• To build strong robust sales development plans and identify commercial opportunities, and preferred provider agreements for Bupa Global
• Securing B2B business - through tender management, presentation and negotiation
• To work extensively with colleagues to leverage One Bupa opportunity

Commercial

• Work closely with pricing and risk to drive sustainable value creating growth
• Demonstrate expert understanding of risk and pricing
• Act with integrity at all times to protect the reputation of the Bupa brand

Culture

• Model the culture and take responsibility for the maintenance and development of reputation and relationships with key stakeholders such as customers and other internal and external stakeholders
• Drive a competitive, results driven, engaged, motivated and energetic sales environment

Competencies:

The role holder is expected to have an intermediate level of competence in the following areas:

Strategic thinking

Ability to see the bigger picture, planning ahead, and putting thought into action, anticipating and preparing for various outcomes, considering the medium to long term & build plans to grow the business with initiatives identified taking us towards this longer term end game

Commercial Judgement

The ability to understand our business and deliver the business performance needed to achieve our purpose and goals.

Engage and Influence

The ability to build connections and partnerships in own business area and beyond through formal and informal channels. Able to use insights and relationships to influence others and get things done.

Customer Obsession

Obsessive about Bupa' s current and potential customers. Your every activity and decision has our customers' needs at the core.

Outcome Focused

The ability to set and achieve personal goals that deliver on Bupa's strategic framework and business/functional goals.

Managing Risk and Compliance

The ability to plan and implement appropriate measures to reduce the likelihood of an event adversely affecting Bupa's ability to achieve its objectives and/or to complete day

to day activities in a manner which is consistent with legal, regulatory and customer expectations.

Experience and Qualifications:

The role holder is expected to have the following experience and qualification/s

• Sales background in the global health insurance market 3+ years or more, or relevant transferable skills and knowledge from other financial services industries such as Life Insurance, Retail, Commercial or Investment Banking and Wealth Management.
• Previous experience in a service industry of handling large, blue chip accounts and selling at Senior/Board Level.
• Demonstrated track record in achieving new business targets, and continually demonstrating application in this key area.
• Business/commercial acumen on pricing/contract issues.
• Good understanding of the business development process and the interdependencies of pricing, risk management, marketing, distribution, product development, systems, legal and operational aspects of running a medical insurance business
• Skill and ability to adopt a "consultative" approach to effect problem solving and to explore options which ensure potential within a client account is maximised for the benefit of Bupa Global
• Fluent understanding of risk and pricing strategy
• Fluent in English ( spoken and written)
• Proffeciency in CRM tools
• Excellent interpersonal, communication , negotiation . and influencing skills are required with emphasis on achieving results and successful outcomes.
• Knowedge of the Egyptian healthcare market is desirable

Delivering fair outcomes for consumers and understanding your regulatory obligations:

• Put fair treatment of customers at the heart of what you say and do. Be courageous and speak up if you believe our products or services do not deliver what we have led our customers to expect.

• Be accountable and take ownership for ensuring you are familiar with all regulatory requirements that fall within the remit of your role and comply with them at all times. Seek guidance if you need support understanding your regulatory requirements. Notify, without delay, any potential or actual breach of regulation.

• To maintain governance and control requirements, ensuring all internal governance requirements are met, including full compliance with all policies, audit actions, monitoring actions and risk appetite.

Conduct Standards and Rules:

• You must act with integrity
• You must act with due skill, care and diligence
• You must be open and cooperative with the FCA, the PRA and other regulators
• You must pay due regard to the interests of customers and treat them fairly
• You must observe proper standards of market conduct

Fitness and Propriety:

You must take reasonable steps to ensure the areas you are accountable for are managed with appropriate due skill, care and diligence to comply with PRA and FCA requirements. Failure to do so could result in fines and suspensions by the regulators and consequently could also impact on the role holder's ability to continue to perform in role

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