Business Development Specialist

Job Summary

We are seeking a highly motivated and results-driven Business Development Specialist generate new business opportunities in the United States packaging industry. The ideal candidate will be responsible for identifying and reaching out to businesses through outbound calls, SMS, and other communication channels to promote our custom packaging solutions, including custom boxes, retail packaging, e-commerce packaging, food packaging, and branded packaging products.

The primary objective is to generate qualified leads, schedule meetings, build long-term relationships with decision-makers, and convert prospects into paying customers.

Key Responsibilities

• Conduct outbound B2B cold calls to businesses across the United States.
• Send personalized business text messages and follow-ups to prospective clients.
• Identify and target manufacturers, e-commerce brands, retailers, wholesalers, cosmetic companies, CBD brands, food businesses, and other industries requiring custom packaging.
• Generate qualified sales leads and schedule appointments for the sales team.
• Present the company's packaging products and value proposition professionally.
• Build and maintain strong relationships with potential clients.
• Maintain accurate records of leads, calls, and follow-ups in the CRM.
• Follow up consistently with prospects until conversion.
• Meet and exceed weekly and monthly KPIs for calls, appointments, and sales opportunities.
• Collaborate with the design and production teams to understand customer requirements.
• Prepare quotations and assist customers throughout the sales process.
• Research market trends and identify new business opportunities within the U.S. packaging industry.
• Represent the company professionally while maintaining excellent customer service standards.

Required Skills & Qualifications

• Bachelor's degree in Business, Marketing, Sales, or a related field (preferred).
• 1–3 years of experience in outbound sales, business development, or lead generation.
• Experience selling to U.S. customers is highly preferred.
• Excellent spoken and written English.
• Strong negotiation and persuasive communication skills.
• Confidence in making high-volume outbound calls.
• Experience with CRM software and lead management tools.
• Ability to work independently and achieve sales targets.
• Strong organizational and time-management skills.
• Familiarity with custom packaging or printing industry is a plus.

Preferred Experience

• B2B sales experience in the packaging, printing, manufacturing, or promotional products industry.
• Experience with SMS outreach, email campaigns, and LinkedIn prospecting.
• Knowledge of custom corrugated boxes, rigid boxes, folding cartons, mailer boxes, retail packaging, and product packaging solutions.

Key Performance Indicators (KPIs)

• Number of outbound calls made daily.
• Number of text messages and follow-ups completed.
• Qualified leads generated.
• Appointments booked.
• Sales opportunities created.
• Revenue generated.
• Customer conversion rate.
• Client retention rate.

Pay: From Rs70,000.00 per month

Work Location: In person