Business Operations Executive

Job Opening: Busines Opertaions Executive – Maati Earthcraft (A Sister Concern of Cygnus Advertising India Pvt. Ltd.)

Job Type: Full-Time
Experience: Minimum 1 Year in E-Commerce Management
Salary: ₹12,000 – ₹15,000 per month
Industry: Handicrafts / Lifestyle / Home Décor

About Maati Earthcraft:

Maati Earthcraft is a growing retail brand that celebrates India’s rich heritage of handicrafts and handloom. Our products are lovingly handcrafted by skilled artisans from across the country. As a sister concern of Cygnus Advertising (India) Pvt. Ltd., we are committed to empowering artisan communities and bringing their beautiful creations into contemporary homes.

We are now looking for a motivated and creative Busines Opertaions Executive to join our passionate team and play a key role in expanding our digital footprint.

Role Overview:
We are looking for a smart, energetic, and motivated female professional to take charge of our business and e-commerce operations. The ideal candidate will manage product listings, online sales, and customer engagement, while supporting overall business growth. She must be fluent in Bangla, English, and Hindi.

Key Responsibilities:

• Manage daily operations on ecommerce platforms like Shopify, Amazon, Flipkart, etc.
• Create and maintain SEO-optimized product listings with attractive visuals and descriptions
• Handle order processing, inventory updates, and basic logistics coordination
• Monitor sales, generate weekly performance reports, and suggest improvements
• Plan and execute online sales campaigns, discounts, and other BD activities
• Capture product photos using mobile or DSLR; edit and upload across platforms
• Ideate and create reels, videos, and visual content showcasing products and artisan stories
• Manage social media accounts (Instagram, Facebook, etc.); plan content calendars and engage followers
• Respond to customer inquiries and feedback on ecommerce and social channels

Who We’re Looking For:

• Minimum 1 year of hands-on experience in ecommerce management
• Good grasp of sales strategies and business development
• Creative thinker with a passion for visual storytelling (especially Instagram Reels)
• Familiar with tools like Canva, InShot, or CapCut
• Interest in handmade crafts and sustainable living
• Excellent English communication skills (Hindi/Bengali is a plus)
• Self-driven, organized, and capable of handling multiple tasks independently
• Female candidates are strongly encouraged to apply due to team dynamics and role nature

What We Offer:

• A creative and supportive work culture
• Hands-on experience in building a niche ecommerce brand
• Opportunities to lead campaigns and influence the brand’s digital identity
• A flexible and collaborative environment
• A chance to make a meaningful difference in the lives of artisans across India

If you’re ready to combine your ecommerce skills with a love for Indian craft, we’d love to hear from you!

To Apply: Send your resume and a short note about why you’re interested to maatiearthcraft@gmail.com

Maati Earth Craft – Handmade with Heart.
Powered by Cygnus Advertising (India) Pvt. Ltd.

Job Type: Full-time

Pay: ₹12,000.00 - ₹15,000.00 per month

Ability to commute/relocate:

• Salt Lake, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)

Location:

• Salt Lake, Kolkata, West Bengal (Required)

Work Location: In person