Business Process Officer (BPO)

About TAKMIL:

Teach a Kid Make Individual Life, TAKMIL (TAKMIL Foundation), is a non-profit organisation registered under the Societies Registration Act and certified by Pakistan Centre of Philanthropy (PCP). The organisation aims to provide free and quality education to out-of-school children in communities with limited or no access to education. The organisation is currently functional across Pakistan with 190+ non-formal community schools and ~5000 enrollments. The organisation provides primary (Basic - Grade 5) and middle-level (Grade 6-8) education through ICT-integrated accelerated curriculum, along with digital and social awareness skills.

Job Purpose:

TAKMIL is a fast-growing nonprofit organisation working in underserved and remote villages of Pakistan to deliver accelerated education, digital literacy, and poverty uplift programs.

We are looking for a motivated Business Process Officer (BPO) to help translate strategy into action by coordinating across multiple teams.

This role is ideal for someone who enjoys ownership, structure, and impact — and who wants to learn directly from a US-based leadership team.

Role Overview:

The Business Process Officer will act as a strategic execution partner, serving as the bridge between TAKMIL’s US-based leadership and Pakistan-based operational teams. This role is responsible for translating leadership ideas and impact-driven initiatives into structured, actionable execution plans and ensuring their successful implementation.

The ideal candidate will independently design, manage, and execute small to mid-sized projects across research, grants, development, marketing, branding, and stakeholder engagement—coordinating cross-functional teams as needed to deliver measurable results.

Key Roles & Responsibilities

1. Vision Translation & Execution Planning

• Convert leadership directives and impact ideas into detailed execution roadmaps
• Design end-to-end project plans (objectives, timelines, KPIs, budgets, roles)
• Break down strategic goals into actionable tasks and milestones
• Identify risks and develop mitigation strategies

2. Independent Project Management

• Lead full-cycle execution of assigned projects
• Ensure timely delivery within defined scope and quality standards
• Proactively remove operational bottlenecks

3. Cross-Functional Coordination

• Coordinate with Education, Operations, Development, Finance, and Data teams
• Liaise regularly with field coordinators in remote villages
• Mobilize internal resources to ensure smooth implementation. Ensure alignment between Pakistan operations and US leadership priorities

4. Monitoring, Reporting & Process Optimization

• Track deliverables, timelines, and KPIs
• Maintain structured project dashboards and follow-up systems
• Prepare weekly and monthly progress reports for leadership
• Document workflows and support process standardization
• Recommend operational improvements based on data and field feedback

5. Program & Initiative Support

• Support the rollout of new programs and initiatives
• Assist in research documentation, grant tracking, and stakeholder engagement
• Participate in regular meetings with US-based leadership
• Continuously learn and apply operational best practices

Core Job Competencies:

• Excellent communication skills (English & Urdu required)
• Comfortable working remotely with distributed teams
• Strong organisational, coordination, and follow-up skills
• Proficient with online tools (Google Workspace, Zoom, WhatsApp, Excel, etc.)
• Must be available Monday to Saturday
• Must be able to work during US time zones

Qualification and Experience:

• Minimum Qualification: Master's degree in development, program management, business management, or closely related fields
• Minimum 4 years of proven experience in education, development, program management, business management, or closely related fields
• Strong understanding of rural Pakistan and underserved communities
• Experience working in education or poverty uplift programs
• Prior experience with NGOs or social impact organizations
• Demonstrated program coordination or operations management experience
• Experience collaborating with remote international teams
• Basic knowledge of monitoring, evaluation, and reporting processes

What We Offer

• Meaningful work creating real impact in rural Pakistan
• Direct mentorship from US-based leadership
• Growth opportunities in a rapidly scaling nonprofit
• Competitive compensation based on experience

Job Type: Full-time

Work Location: Remote