Business System Analyst

Business Systems Analyst (BSA):

We are looking for a Business Systems Analyst in Data Management ensures that business data needs are clearly defined, governed, and correctly implemented across systems, turning raw data into trusted, actionable information. This will be a hybrid role in Phoenix, AZ.

The BSA ensures that:

• Business data requirements are clearly defined and understood, supported with in-depth data analysis, and organizational feasibilities
• Data flows correctly across the best systems of truth
• Data quality, lineage, and governance standards are met
• Data solutions align with business objectives and regulatory needs

Key Responsibilities

1. Business & Data Requirements Analysis

• Gather and document business data needs
• Translate business questions into data elements, metrics, and definitions
• Define functional and non-functional requirements for data systems

2. Data Mapping & Lineage

• Map data from source systems to target systems (e.g., operational systems → data lake/warehouse)
• Document data transformations, rules, and dependencies
• Support data lineage and traceability for audits and compliance

3. Data Quality & Governance Support

• Define data quality rules (completeness, accuracy, timeliness, validity)
• Work with Data Governance teams on:
• Business glossaries
• Data ownership and stewardship
• Reference and master data definitions
• Help resolve data issues and root causes

4. System & Integration Analysis

• Analyze how data flows across upstream and downstream systems
• Identify gaps, redundancies, or risks in data processes
• Support system enhancements, migrations, and integrations

5. Collaboration with Technical Teams

• Partner with:
• Data engineers
• Architects
• ETL developers
• Reporting and analytics teams
• Clarify requirements, review designs, and validate solutions
• Participate in sprint planning, backlog grooming, and UAT

6. Testing & Validation

• Define data validation and reconciliation criteria
• Support UAT by validating:
• Data accuracy
• Aggregations and calculations
• Report outputs against business expectations

7. Stakeholder Communication

• Act as the single point of contact between business and IT for data-related initiatives
• Translate technical concepts into business-friendly language
• Ensure alignment across teams

Typical Deliverables

• Business Data Requirements Documents (B-DRDs)
• Functional Requirements / User Stories
• Data mapping documents
• Source-to-target mappings (STTM)
• Data definitions and metric logic
• Data quality rules and acceptance criteria
• UAT test scenarios and validation results

Skills & Knowledge Areas

Business & Analytical Skills

• Strong understanding of business processes
• Ability to ask the right data questions
• Stakeholder management and communication

Data & Technical Knowledge

• Data warehousing concepts
• ETL/ELT processes
• SQL/Python (for data validation and analysis)
• Metadata, lineage, and data modeling concepts
• Familiarity with data governance and regulatory requirements

Why EXL

At EXL, you’ll work at the intersection of life sciences, cloud modernization, and AI — helping clients build data ecosystems that drive better outcomes, accelerate research, and power next-generation analytics.

Expected Hours of Work:

Employees are required to work 40 hours per week. This role may require more than 40 hours per week and/or weekends

Base Salary: $130,000 - $150,000 per year, commensurate with experience. This range is provided as a general guideline and may vary based on qualifications, skills, and location.

Base Salary Range Disclaimer: The base salary range represents the low and high end of the EXL base salary range for this position. Actual salaries will vary depending on factors including but not limited to: location and experience . The base salary range listed is just one component of EXL's total compensation package for employees . Other rewards may include bonuses, as well as a Paid Time Off policy, and many region specific benefits.

To view our total rewards offered click here —> https://www.exlservice.com/us-careers-and-benefits