Business System Analyst

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This position is Benefit eligible; click here for an overview of available benefits.
This position is covered by the UHP Bargaining Unit; click here to review the current UHP Contract.
This position is in salary group UHP-11; click here to review the current UHP Pay Plan.

UConn Health is a vibrant, integrated academic medical center that is entering an era of unprecedented growth in all three areas of its mission: academics, research, and clinical care. A commitment to human health and well-being has been of utmost importance to UConn Health since the founding of the University of Connecticut schools of Medicine and Dental Medicine in 1961. Based on a strong foundation of groundbreaking research, first-rate education, and quality clinical care, we have expanded our medical missions over the decades. In just over 50 years, UConn Health has evolved to encompass more research endeavors, to provide more ways to access our superior care, and to innovate both practical medicine and our methods of educating the practitioners of tomorrow.

At UCHC this class is accountable for overseeing/coordinating, including development, analysis, design, programming, and support of large complex administrative and/or clinical systems.

Receives general direction from an employee of higher grade

Supervises assigned staff and participates as a team project leader when necessary.

Schedules, oversees and evaluates the work of assigned staff or project team members; identifies, gathers, analyzes and documents business requirements for application and information technology projects; translates work processes into business and functional requirements; writes business and functional specification; develops departmental forms and templates; identifies and provides business rules, quality, standards, policies and procedures; oversees and coordinates the development and installation of the system; assist in the re-engineering of systems by developing specifications for system modification and enhancements and test prior to implementation; ensures that applications are integrated with other systems; monitors project and provides progress reports on systems projects; participates in update meetings and makes presentations; develops reports and/or provide application guidance and specification necessary in developing customized reports; coordinates system activities with user and internal departments to ensure that the data is correct and system integrity is maintained; act as liaison between users and programming staff to develop technology based business solution; prepares users documentation including training manuals, procedures and guides; plans, coordinates and conduct workshops and training classes related to system; advised users on system changes and provide appropriate training; conduct audits to ensure that the system and procedures are properly implemented; provides system security administration; determines systems accessibility and resolve user access problems; performs system purges and back up operations; analyzes system problems and recommend solutions; identifies business application and information technology solutions and opportunities for resolving business problems; performs workflow analysis; effectively participates in the coordination of project teams; prepares project cost budget; reviews or assist with the review of project progress to ensure compliance with cost effectiveness and team capability to produce and support information technology applications and systems within allocated resources; recommends alternative action to meet schedules; performs other related duties as required.

Considerable knowledge of principles and techniques of systems analysis, design and development; considerable knowledge of the principles of information technology solutions, strong knowledge of relational databases technology; computer operating systems as it relates to clinical business applications; knowledge of operation of computer terminals; strong knowledge of principles and theories of business and planning functions; considerable knowledge of the principles and techniques of business information systems re-engineering; considerable knowledge of project management principles and techniques; ability to communicate effectively, orally and in writing; strong interpersonal skills; understanding and ability to apply rules, regulations, codes and laws pertaining to clinical business; ability to analyze and evaluate hardware, software and data processing systems, analyze and interpret technical data, prepare and conduct training classes, identify, resolve and recommend solutions related to system performance and user problems, establish and maintain effective working relationships and team work; supervisory ability;

Nine (9) years relevant experience may include business administration, medical administration, clinical information systems planning, project management, installation and support.

Bachelor's degree in healthcare administration, Radiologic Sciences, Health Informatics or closely related field may be substituted for four (4) years of the general experience.

• ARRT certification or prior experience as a radiologic technologist is strongly preferred.
• Minimum 3-5 years of PACS support experience within a hospital-based radiology department.
• Demonstrated knowledge of radiology workflow (order entry through acquisition, interpretation, and archival).
• Experience supporting multi-modality imaging (CT, MRI, Ultrasound, Nuclear Medicine, Mammography).
• Working knowledge of DICOM troubleshooting at the modality level.