Call Center Agent

Job description:

Location: 3907, Latifa Tower, Sheikh Zayed Road, Dubai
(Near Emirates Tower Metro Station)

Walk-In Interview Schedule:
Monday to Thursday 26th to 30th January 2025
11:00 AM – 12:30 PM
1:30 PM – 4:00 PM

Indi@n and P@kistn nationality

Please bring your updated CV.

Job Description

We are looking for a professional and customer-focused Call Center agent to join our team in a dynamic trading environment. The ideal candidate will have strong communication skills, a positive attitude, and the ability to handle client interactions efficiently while ensuring customer satisfaction.

Key Responsibilities

• Respond promptly to customer inquiries via phone and face-to-face interactions.
• Provide detailed information about services, and company policies.
• Follow up with customers to ensure resolution and satisfaction.
• Build strong relationships with clients to encourage repeat business and referrals.

Requirements

• Minimum 1-2 years of experience in a Sales , Call Center or similar role, preferably in the trading or retail industries.
• Excellent communication and interpersonal skills.
• Strong problem-solving skills and a customer-oriented mindset.
• Proficiency in MS Office and customer service tools.
• Fluency in English is mandatory. (Additional languages are a plus.)

What We Offer

• Competitive salary plus commissions and performance bonuses.
• Employment Visa and Health Insurance provided.
• Working Hours: 9:00 AM – 6:00 PM (2 days off per week).
• Career growth opportunities in a supportive and dynamic workplace.

Walk-in candidates. Bring your updated CV for immediate consideration.

Job Type: Full-time

Pay: AED2,000.00 - AED5,000.00 per month