Call Center Agents

We are seeking highly motivated Call Center Agents to join our growing digital marketing sales team. The ideal candidate will be responsible for outbound and inbound calls to prospective clients, introducing them to our range of SEO, Google My Business (GMB), Website Development, and Digital Marketing services. Your role will focus on building relationships, understanding customer needs, and closing sales.

Key Responsibilities

• Make outbound calls to potential clients to present and sell SEO, GMB optimization, websites, and digital marketing packages.
• Handle inbound inquiries and provide professional consultation on services.
• Understand client requirements and recommend tailored solutions.
• Maintain accurate records of client interactions, sales leads, and follow-ups in CRM.
• Achieve weekly and monthly sales targets and KPIs.
• Stay updated with the latest trends in digital marketing to better position services.
• Deliver excellent customer service and build long-term client relationships.

Requirements

• Previous experience in telemarketing, call center, or sales (preferably in digital marketing/IT services).
• Strong communication and negotiation skills (fluent in English; additional languages a plus).
• Ability to explain technical services (SEO, websites, digital ads) in simple terms.
• Target-driven, self-motivated, and resilient.
• Basic knowledge of digital marketing concepts (SEO, Google Ads, GMB, websites, social media) preferred (training provided).
• Proficiency in MS Office and CRM software is an advantage.

What We Offer

• Competitive salary + performance-based incentives/commissions.
• Training on products and sales techniques.
• Opportunities for career growth in a fast-growing digital agency.
• Supportive team environment with regular feedback and coaching.

Job Types: Full-time, Fresher

Pay: Rs40,000.00 - Rs50,000.00 per month

Work Location: In person