Bailey Information Technology

Call Center Operator 
 
NIH CIT Emergency Call Center | Bethesda, MD 
 
Support emergency communications operations. 
 
Responsibilities: 
- Answer and route calls 
- Emergency paging 
- Teleconference support 
 
Requirements: 
- 2+ years call center experience 
- Strong communication skills 
 
Location: On-site Bethesda, MD 
Clearance: Tier 2 Public Trust 
Schedule: 24/7 shifts

Respond to urgent calls and coordinate emergency communications for the NIH CIT Emergency Call Center, ensuring critical messages reach the right people quickly. Play a vital role in public safety by offering fast, reliable support through call handling, emergency paging, and conference facilitation on a dynamic 24/7 schedule.

Call Center Operator

Call Handling

Emergency Paging

Teleconference Support

Communication Skills

Customer Service

Crisis Management

Multitasking

Problem Solving

Time Management

Join Bailey Information Technology and explore exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

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