Call Center Representative

Customer Support Agent (Telecom Account)

Salary: 18,500 EGP (Net)

Location: New Cairo (In-person)

We are looking for motivated Customer Support Agents to join our growing Telecom team in New Cairo. This is an excellent opportunity for anyone with strong English skills looking to build a career in a multinational environment. No prior technical experience is required—we provide the training!

What We Offer:

• Net Salary: 18,500 EGP.
• Transportation: Provided for all employees.
• Paid Training: Comprehensive professional development from day one.
• Insurance: Full Social and Medical insurance coverage.
• Career Path: Clear opportunities for promotion and growth within a global organization.
• Culture: A vibrant, inclusive, and multinational work environment.

Requirements:

• English Level: Strong communication skills (B2–C1 proficiency).
• Education: Inclusive hiring—open to Graduates, Undergraduates, Gap Year students, and Dropouts.
• Skills: Customer-focused, patient, and good at problem-solving.
• Flexibility: Ability to work rotational shifts, including night and overnight shifts.

Responsibilities:

• Handle customer inquiries regarding telecom services with professionalism.
• Troubleshoot and resolve customer issues effectively.
• Provide a high-quality customer experience in every interaction.

Job Type: Full-time

Application Question(s):

• Are you flexible with night and overnight shifts?
• Is your English level at a B2 or C1 proficiency?
• Are you Egyptian?
• Are you a graduate?

Work Location: In person