Campaign Operations Officer

CHILD SAFEGUARDING:

Level 3 - the responsibilities of the post may require the post holder to have regular contact with or access to children or young people

ROLE PURPOSE:

The Campaign Operations Officer is responsible for the day-to-day operational and logistical coordination of the campaign activities. This includes handling budgets and expenses, overseeing procurement, organizing logistics, and ensuring that project activities are implemented in line with plans and donor requirements. The Officer will also support documentation and reporting efforts.

The Officer will ensure community engagement, stakeholder coordination, and effective delivery of campaign activities. This includes mobilizing communities and building partnerships with civil society organizations (CSOs), schools, and local institutions.

This role requires strong administrative, financial, and organizational skills, with the ability to coordinate effectively with internal teams, partners, and service providers.

Background information about the project:

Save the Children, in partnership with the Egyptian National Railway (ENR) and the European Bank for Reconstruction and Development (EBRD), is implementing a multi-phase technical cooperation project aimed at enhancing railway safety awareness in Egypt. The project targets communities living near high-risk railway crossings, with a particular focus on children, youth, and vulnerable groups. Phase I of the project (18 months) focuses on two high-risk hotspots, with a potential expansion in Phase II.

SCOPE OF ROLE :

Reports to: Advocacy, Campaigns, Communications, Manager (ACCM) Manager

Number of direct reports: None

KEY AREAS OF ACCOUNTABILITY:

Project Implementation & Coordination

• Support the development and implementation of local educational and awareness campaigns around rail safety.
• Coordinate campaign activities in selected hotspots.
• Facilitate community mobilization sessions, focus groups, and meetings in collaboration with partners and CSOs.
• Support the logistics and coordination of site visits, campaign events, and trainings.
• Monitor project timelines and ensure deliverables are met in line with the work plan.

Operations & Logistics Coordination

• Organize all logistical aspects of campaign activities, workshops, meetings, and field visits.
• Liaise with suppliers and service providers for venue bookings, transportation, materials, and accommodation.
• Ensure timely procurement of campaign materials in line with Save the Children’s policies and donor requirements.
• Prepare procurement requests and coordinate with the supply chain and admin teams.

Budget & Financial Management

• Monitor project budgets and expenditures in collaboration with the finance team.
• Track spending against approved budget lines and flag variances proactively.
• Ensure accurate and timely processing of payments and expense reconciliations.
• Coordinate closely with logistics and procurement teams to ensure financial compliance.

Project Administration & Compliance

• Maintain well-organized project files including contracts, receipts, attendance sheets, and activity records.
• Ensure compliance with internal policies and donor requirements, particularly for procurement and financial documentation.
• Support general administrative processes required for effective project delivery.

Stakeholder Engagement

• Build and maintain strong working relationships with local authorities, schools, CSOs, and community leaders in target areas.
• Serve as the primary point of contact for local stakeholders and beneficiaries.
• Ensure inclusive campaign approaches through meaningful engagement of children, youth, and vulnerable groups.

Communications & Campaigning

• Develop key safety messages and campaign content tailored to community needs.
• Support the design of child-friendly, accessible communication materials (e.g., posters, flyers, social media content).
• Coordinate with vendors or creatives on the production of campaign assets.
• Document stories of change and campaign milestones for learning and reporting.

Monitoring, Evaluation & Learning (MEAL)

• Support data collection activities such as surveys, interviews, and community feedback.
• Contribute to evaluations, baseline/endline studies, and learning outputs.
• Participate in field visits and gather information for progress tracking.

Reporting and Documentation

• Prepare regular updates and contribute to donor and partner reports.
• Maintain comprehensive records of campaign activities, events, and outreach outcomes.
• Assist in drafting the Inception Report, administrative updates, and presentation materials.

Other tasks

BEHAVIOURS (Values in Practice )

Accountability:

• Holds self-accountable for making decisions, managing resources efficiently, achieving and role modeling Save the Children values
• Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance, and applying appropriate consequences when results are not achieved

Ambition:

• Sets ambitious and challenging goals for themselves (and their team), takes responsibility for their own personal development, and encourages others to do the same
• Widely shares their vision for Save the Children, engages and motivates others
• Future-orientated, thinks strategically.

Collaboration:

• Builds and maintains effective relationships with their team, colleagues, Members and external partners and supporters
• Values diversity, sees it as a source of competitive strength
• Approachable, good listener, easy to talk to

Creativity:

• Develops and encourages new and innovative solutions
• Willing to take disciplined risks

Integrity:

QUALIFICATIONS AND EXPERIENCE

• Bachelor’s degree in Communications, Development Studies, Social Sciences, or a related field.
• Minimum of 4 years’ experience in campaign coordination, community mobilization, or behavior change communications (BCC).
• Proven experience working with vulnerable communities, particularly children and youth.
• Experience collaborating with local authorities, NGOs/CSOs, and/or public sector agencies.
• Previous involvement in awareness campaigns in sectors such as transport, health, education, or child protection is an asset.

Skills & Competencies

• Strong project coordination and time management capabilities.
• Excellent interpersonal, facilitation, and communication skills.
• Proficiency in both Arabic and English (written and spoken).
• Ability to work independently, manage multiple tasks, and perform under pressure.
• Solid understanding of safeguarding and child protection principles (essential).
• Creative mindset with the ability to develop inclusive and engaging campaign content.

Desirable

• Experience working on donor-funded projects.
Graphic design or digital communication skills.

Additional job responsibilities

The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.

Equal Opportunities

The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.

Child Safeguarding:

We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

Health and Safety

The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.