Captain Waiter

We are seeking an experienced and service-oriented Captain Waiter to join a prestigious 5-star luxury hotel group in Qatar. The ideal candidate will have at least 2-3 years of experience in a similar role within a luxury hospitality environment, showcasing strong leadership, exceptional guest service skills, and the ability to lead and motivate a team of waitstaff to deliver world-class dining experiences.

Key Responsibilities:

• Supervise and support the waitstaff to ensure exceptional food and beverage service in accordance with luxury hospitality standards.
• Oversee daily restaurant operations to guarantee prompt, attentive, and professional service at all times.
• Train, mentor, and inspire team members to maintain consistency, quality, and excellence in service delivery.
• Handle guest feedback and resolve any issues efficiently to ensure complete guest satisfaction and loyalty.
• Maintain cleanliness, organization, and hygiene standards across all dining and service areas.
• Coordinate closely with the kitchen and other departments to ensure seamless communication and smooth service flow.
• Manage table setups, dining reservations, and special requests with attention to detail and precision.
• Monitor inventory levels of service equipment and report shortages or maintenance needs promptly.
• Ensure compliance with all health, safety, and operational standards as set by the hotel.

Qualifications, Experience & Skills:

• Minimum 2-3 years of experience as a Captain Waiter or Senior Waiter in a 5-star luxury hotel or fine dining environment.
• Proven leadership, organizational, and team management capabilities.
• Excellent communication, interpersonal, and guest engagement skills.
• Strong knowledge of fine dining service standards, menu presentation, and upselling techniques.
• Professional appearance and demeanor consistent with luxury hospitality expectations.
• Ability to multitask and perform effectively under pressure in a fast-paced setting.
• Fluency in English is required; knowledge of additional languages will be an advantage.

Benefits:

• Competitive salary package.
• Accommodation, meals, and transportation provided by the employer.
• Opportunity to work with a leading 5-star luxury hotel brand in Qatar.

Job Types: Full-time, Permanent

Pay: QAR2,000.00 - QAR2,300.00 per month

Ability to commute/relocate:

• Doha: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Education:

• High school or equivalent (Preferred)

Experience:

• F&B Captain in Luxury 5 star Hotels: 2 years (Required)

Language:

• Swahili and English (Required)

Location:

• Doha (Preferred)