Care Management Assistant

Description

Care Management Assistant (0.80 FTE, Day Shift)

PeaceHealth – Sacred Heart Medical Center | Springfield, Oregon
Salary Range: $21.59 – $32.39 per hour
(Actual hiring rate is based on education, experience, training, and other factors.)

Job Summary

Join a mission‑driven team that puts compassion into action every day. PeaceHealth is seeking a Care Management Assistant to support safe and seamless discharge planning for patients transitioning to home or care facilities. In this meaningful, patient‑focused role, you’ll work closely with RN Care Managers and Social Workers to ensure timely coordination of services, accurate documentation, and smooth departmental operations.

If you’re a skilled administrative professional who thrives in a fast‑paced healthcare environment and enjoys making a positive impact, this position offers a welcoming, collaborative place to grow your career.

Essential Functions

• Assists with arranging home health skilled services and durable medical equipment. Assists with post-discharge follow up appointments and arranging new PCP for un-doctored patients.
• Assists with issuing Medicare Important Message letters, confirming PCP and demographic and faxing hospital clinical updates to PCP and/or payors.
• Confirms outpatient therapy or post-hospital anticoagulation arrangements.
• Ensures that appropriate documentation is placed timely within CareConnect. Ensures documentation of discharge planning assistance interventions are placed in CareConnect.
• Greets visitors and health care personnel, screens visitors and telephone calls to determine urgency of contact and facilitates appropriate routing or referral.
• Performs clerical duties which may include front office support, scheduling assistance, management of daily assignments, and time keeping.
• Gathers/enters data, retrieves/creates reports as delegated, which may include Concur expense reporting.
• Performs other duties as assigned.

Qualifications

Education

• High School Diploma Required: Or equivalent

Experience

• Minimum of 3 years Required: Administrative experience in a professional office environment and
• Preferred: Medical office experience and
• Preferred: Formal business and/or administrative assistant training or experience

Skills

• Excellent verbal, written communication, and problem-solving skills. (Required)
• Strong organization and analytical skills. (Required)
• Ability to manage multiple priorities, projects and display flexibility in a fast paced and changing work environment. (Required)
• Ability to work with office equipment. (Required)
• Proficiency in Windows based PC applications (including Word, Excel, PowerPoint, and Outlook). (Required)

Working Conditions

Lifting

• Consistently operates computer and other office equipment.
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Sedentary work.

Environmental Conditions

• Predominantly operates in an office environment.

Mental/Visual

• Ability to communicate and exchange accurate information.
• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

Compensation & Benefits

PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program.

Why PeaceHealth

At PeaceHealth, you’ll join a community deeply rooted in compassion, collaboration, and respect. We are committed to Inclusivity, Respect for Diversity, and Cultural Humility—and we seek team members who share these values.

Life in Springfield, Oregon & the Pacific Northwest

Located in the heart of the lush Willamette Valley, Springfield offers a warm, welcoming community with easy access to the outdoor beauty the Pacific Northwest is known for. You’ll enjoy:

• Endless trails, rivers, and mountains for year‑round recreation
• A vibrant local arts and food scene
• Proximity to Eugene’s university culture, events, and amenities
• A relaxed, outdoor‑friendly lifestyle

It’s the perfect place to build a meaningful career and an enriching life.

See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.

For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.