Change Analyst

About Contour

Contour Software

has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.

As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.

What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!

The Division:
Modaxo is a family of vertical market software companies focused exclusively on people transportation. Our businesses connect communities all over the world. We empower companies to succeed through autonomous operation, global reach and financial backing. And we never sell our businesses, so everything we do is designed for long term success.

We are growing fast, with more than 25 brands managing all modes of transport, including bus, rail, demand response, private cars, taxis and aviation.

The Position:
Modaxo is seeking a Change Analyst to manage end-to-end change management by creating and executing communication plans and training materials for process updates The candidate will collaborate with Workday, HR and Finance teams to develop strategic sponsorship maps and resistance management plans

Job Responsibilities:

Coordinate, prepare and execute communications and training efforts related process changes, including coordination of leadership forums, employee newsletters or alerts, informational sites and manuals, training curriculum, and other related assets

Proactively provide input to improve the change management strategy that will ensure effective and efficient communications based on audience / objectives.

Collaborate across Workday support team and HR/Finance function to develop and execute communication plans, sponsorship maps, training plans and resistance management plans

Measure effectiveness of communication and training to identify improvement opportunities.

Knowledge, Skills and Abilities

Exceptional writing skills and creative outlook with strong attention to detail, edit and tone

Works independently and can provide high quality solutions

Ability to prioritize and perform multiple tasks in a dynamic and fast-paced environment

Creativity in building communication and training assets or change management tools

Ability to manage multiple projects concurrently while meeting deadlines

Outstanding organizational and planning abilities

Must be an effective team player and proficiently work with cross-functional teams.

Qualifications

Bachelor’s degree in Communications, Organizational Development, or similar field

Minimum 2 years in training, communications or change management role.

Experience in managing internal communications including leadership forums, newsletters, portals and intranet sites

Experience in managing change via sponsorship management, communication and training plans.

Exciting Benefits we offer:

Market-leading Salary
Medical Coverage – Self & Dependents
Parents Medical Coverage
Provident Fund
Employee Performance-based bonuses
Home Internet Subsidy
Conveyance Allowance
Profit Sharing Plan [Tenured Employees Only]
Life Benefit
Child Care Facility
Company Provided Lunch/Dinner
Professional Development Budget
Recreational area for in-house games
Sporadic On-shore training opportunities
Friendly work environment
Leave Encashment

Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We’re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we’ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.

In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.

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