Claims Management - Junior & Senior Specialist

Milli Re: 96 Years of Leadership and Contribution

Founded in 1929 to nationalize Türkiye’s insurance market, Milli Re is one of the world’s oldest reinsurance companies. As the world’s first and only privately owned company that managed a compulsory reinsurance system across all lines of business, Milli Re has played a pivotal role in shaping and advancing the insurance industry in Türkiye. Milli Re has also managed major reinsurance pools and was instrumental in establishing the Turkish Catastrophe Insurance Pool (TCIP/DASK), serving as its manager from 2000 to 2005. Following the termination of the compulsory reinsurance system, the Company redefined its strategic goals, focusing on expansion into international markets. In line with this vision, the Company opened its Singapore Office in 2007. Milli Re today continues to be the leading reinsurer of the Turkish Market, while providing capacity and risk mitigating solutions to its international clients as a prestigious and trusted reinsurer. In this connection, the Company plays a critical role in the insurance market by offering reinsurance protection to insurance companies, enhancing their capacity to underwrite policies, enabling them to manage their exposures and facilitating their claims handling procedures.

Beyond its core reinsurance operations, Milli Re has also been pioneering in the development of the insurance industry through initiatives such as the Turkish Insurance Institute Foundation and Reasürör Magazine, a quarterly academic publication featuring research, interviews and statistical analyses on re/insurance since 1991.

Committed to sustainable growth, innovation and social responsibility, Milli Re also organizes industry events such as the International Insurance Tennis Tournament and fosters cultural engagement through its art gallery and chamber orchestra.

Our workforce is our greatest asset.

With one of the most experienced leadership teams in the industry, supported by highly skilled professionals in reinsurance, we are dedicated to empowering young talent and promoting gender equality in the workplace. We foster an inclusive environment where individuals can thrive without limitations. As a proud holder of the Equal Opportunity Model (FEM) Certificate, Milli Re remains committed to advancing women’s empowerment in business and contributing to a more equitable society.

Career Opportunities

Claims Management Department – Junior & Senior Specialist

About this Role

The Claims Management Department plays a crucial role in Milli Re’s underwriting and operational activities by handling claims efficiently and accurately. The team ensures that claim notifications and assessments are conducted in line with contractual terms and best practices. The role provides a unique opportunity to gain hands-on experience in reinsurance claims handling, documentation control, and communication with international cedants, brokers, and reinsurers.

This position is ideal for candidates who are detail-oriented, analytical, and eager to develop a career in the reinsurance field within a dynamic work environment.

Job Description & Responsibilities

The Junior and Senior Specialist will support the company’s claims management activities by:

• Registering, monitoring, and processing inward and outward reinsurance claims.

• Coordinating with internal departments, cedants, brokers, and reinsurers to ensure timely information flow and settlement.

• Reviewing claim documents and verifying compliance with contractual terms and conditions.

• Preparing claim summaries and management reports.

• Supporting technical accounting teams during claims payment.

• Supporting retrocession team with claim notifications to retrocessionaires
• Providing Claims feedback to the underwriting teams

• Maintaining accurate claim data within company systems and digital archives.

• Participating in process improvement initiatives and supporting automation/digitalization projects related to claims handling.

Qualifications

• Bachelor’s degree in Engineering,

• Proficiency in English (both written and verbal).

• Strong data literacy and reporting skills. (BO, Power BI)

• Knowledge of insurance and reinsurance principles is an asset.

• Strong analytical and problem-solving abilities with attention to detail.

• Ability to manage multiple tasks and meet deadlines in a dynamic environment.

• Proficiency in MS Office applications (Excel, Word, PowerPoint); knowledge of reinsurance software is an advantage.(SICS)

• Team player with excellent communication and interpersonal skills.

• High sense of responsibility, eagerness to learn, and proactive mindset.

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