Client Relations Officer and Administrative Assistant (Bilingual)

Client Relations Officer and Administrative Assistant (Bilingual)

· Represent the company in client meetings, presenting company services professionally and maintaining strong business relationships.

· Act as the primary point of contact for client inquiries, concerns, and requests, ensuring timely resolution and customer satisfaction.

· Prepare, review, and process client contracts, ensuring accuracy, compliance, and proper documentation.

· Coordinate with internal departments to ensure smooth execution of agreements, projects, and service delivery.

· Draft business correspondence, reports, meeting minutes, and official communications for clients and management.

· Maintain updated client records, contract files, and communication logs for reference and audit purposes.

· Follow up with clients on proposals, contract renewals, and pending documentation to support business continuity.

· Assist management in meetings by preparing presentations, agendas, and providing key updates on client accounts.

· Support administrative operations, including scheduling, filing, documentation, and report preparation.

· Monitor office supplies, coordinate with vendors, and support day-to-day administrative operations.

· Facilitate communication between departments to support workflow efficiency.

· Support special projects, events, and other administrative tasks as required.

Skills & Competencies:

· Strong organizational and time management skills.

· Excellent communication and interpersonal abilities.

· Attention to detail and accuracy in documentation.

· Professional demeanor and ability to represent the company in client interactions.

· Proficient in Microsoft Office Suite, email, and office management tools.

Job Type: Full-time