Client Success Partner-Design Sales

Job Title: Client Success Partner – Design Sales

Location: North Nazimabad, Block A, Karachi
Shift Timing: 7:00 PM – 4:00 AM
Salary: 100,000 PKR – 200,000 PKR + Uncapped Commission

Target: 5k$ to 10k$
Perks: Company-maintained car (based on target achievement)

About the Role:

We are looking for a Client Success Partner – Design Sales to join our team and drive long-term relationships with clients in the design industry. This role is ideal for someone with a strong background in sales, account management, or client success, particularly in a design or creative services environment. You will be responsible for ensuring client satisfaction, project success, and business growth by managing accounts, identifying upselling opportunities, and exceeding client expectations.

Key Responsibilities:

• Client Relationship Management:
• Act as the main point of contact for clients, ensuring a smooth and professional experience.
• Build strong, long-term relationships to drive repeat business and referrals.
• Regularly communicate with clients to understand their needs and offer tailored design solutions.
• Sales & Business Growth:
• Identify upselling and cross-selling opportunities for additional design services.
• Work closely with the sales and design teams to craft proposals that align with client goals.
• Meet and exceed sales targets to unlock uncapped commission and growth perks.
• Project Coordination:
• Collaborate with design teams to ensure projects are delivered on time and as per client expectations.
• Manage project timelines, updates, and client feedback efficiently.
• Ensure top-tier customer experience by addressing concerns proactively.
• Data & Reporting:
• Maintain accurate records of client interactions and project milestones using CRM tools.
• Analyze client data to identify patterns, growth opportunities, and areas for improvement.

Required Qualifications:

• Experience:
• 2–3 years of experience in client success, account management, or sales.
• Prior experience in design services, creative agencies, or digital marketing is preferred.
• Proven track record in managing client accounts and achieving sales targets.
• Skills & Competencies:
• Excellent communication and negotiation skills to maintain strong client relationships.
• Strong understanding of design concepts to recommend appropriate solutions.
• Highly organized and detail-oriented, capable of managing multiple clients at once.
• Proficiency in CRM tools (e.g., HubSpot, Salesforce) and project management tools (e.g., Trello, Asana).
• Problem-solving mindset with a results-driven approach.

Perks & Benefits:

• Competitive salary: 100,000 PKR – 200,000 PKR + Uncapped Commission
• Performance-based perks: Company-maintained car upon achieving targets
• Growth opportunities with fast-track career progression based on performance
• Collaborative and dynamic work environment

Job Type: Full-time

Pay: Rs100,000.00 - Rs200,000.00 per month

Work Location: In person