Client Support Assistant

The Customer Support Assistant will serve as the first point of contact for walk‑in and digital customers at the Real Estate One‑Window Office. The role focuses on handling software‑based complaints, managing service requests, and ensuring timely resolution through coordination with technical teams, property management, and back-office units.
The CSA ensures smooth customer experience, accurate ticket logging, and end‑to‑end follow‑ups

Technical Skills

• Understanding of CRM, ticketing systems, or complaint management tools.
• Good computer literacy (MS Office, web portals, mobile apps).

Soft Skills

• Strong communication
• Excellent customer handling and patience.
• Problem‑solving attitude with ability to work under pressure.

Job Type: Full-time

Pay: Rs40,000.00 - Rs60,000.00 per month

Education:

• Bachelor's (Preferred)

Work Location: In person