Clinic Receptionist

Job Title: Clinic Receptionist

Location: New Cairo

Job Summary

We are looking for a friendly and professional Clinic Receptionist to be the first point of contact for patients and visitors. The role involves managing front-desk operations, handling patient inquiries, and supporting the clinic team to ensure a smooth and welcoming patient experience.

Key Responsibilities

• Greet patients and visitors warmly, ensuring a professional and caring first impression.
• Register patients, update records, and verify insurance details.
• Schedule and manage appointments using the clinic’s booking system.
• Answer and direct phone calls, WhatsApp messages, and emails promptly.
• Maintain patient confidentiality in line with healthcare regulations.
• Collect payments, issue receipts, and assist with billing inquiries.
• Manage daily front-desk operations, including filing and data entry.
• Coordinate with doctors, nurses, and other staff to ensure efficient workflow.
• Keep the reception area clean, organized, and welcoming at all times.
  
  

Requirements

• Previous experience as a receptionist, preferably in a clinic or healthcare setting.
• Strong communication and interpersonal skills.
• Basic knowledge of medical terminology is a plus.
• Proficiency in Microsoft Office and/or clinic management software.
• Organized, detail-oriented, and able to multitask in a fast-paced environment.
• Professional appearance and empathetic attitude toward patients.