Clinical Facilitator (SDOH - night shift)

Work Shift: Night from 6 pm to 3 am (for Daylight from 7 pm to 4 am)

Location: Block A, Sector I-9/3, Islamabad.

EDUCATIONAL BACKGROUND & TRAINING REQUIRED:

PharmD (Doctor of Pharmacy) preferred or any relevant healthcare degree

KNOWLEDGE & EXPERIENCE REQUIRED:

Fresh to 1 year of experience in healthcare with a focus on patient education and chronic disease management.

GENERAL JOB DESCRIPTION:

The Clinical facilitator (SDOH screening) is responsible for conducting screening of individuals to assess social determinants of health. This role focuses on identifying social, economic and environmental conditions that impact patients such as access to healthcare, housing stability, food security, education and social support.

Clinical facilitator will also create referral for patient to connect them with appropriate community resources and ensure their social needs are addressed

KEY RESPONSIBILITIES:

1. Conduct SDOH Screenings:

a. Use standardized tools to assess social determinants of health, including factors such as housing, food insecurity, employment, transportation, education, social support, and access to healthcare.

2. Patient Outreach and Engagement:

Reach out to patients proactively to conduct SDOH screening especially those at high risk due to identified social factors or prior healthcare utilization.

3. Referrals initiation and completion:

a. Connect patients with appropriate community resources such as housing assistance, food pantries, transportation support, or social services.

b. Follow-up with the patient to ensure patients have access to necessary resources.

4. Document and Track SDOH Data:

a. Accurately document screening results in DataQ health platform

b. Track progress of referral.

c. Ensure all subsequent screenings are performed.

SKILL SET & ABILITIES:

· Strong communication skills (US English), both verbal and written with experience in patient education

· Ability to educate patients and caregivers in a clear, empathetic manner

· Proficiency with Electronic Health Records (EHR) and healthcare software

· Strong organizational skills and attention to detail

· Ability to manage multiple priorities and work independently

· Knowledge of chronic disease management, medication management and common adherence barriers

Job Type: Full-time

Application Question(s):

• Can you work in night shift and from office?
• Do you have relevant experience or are you Fresh graduate?
• How many years of experience do you have (skip if you are a fresh grad)?
• Can you speak and write English fluently?
• What is your expected salary?
• What is your current salary? (skip if you are a fresh grad)
• Do you have US calling experience?
• Do you have a degree? Please name it.

Work Location: In person