CNS ASP Manager

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About this opportunity:

We are now looking for an ASP (Authorized Service Provider) Manager for the CNS services domain to cover multiple operations in EMEA.The role is to ensure the best value at the procurement of services in accordance with the related scope. Have all the needed information on the ASP base in NDO, and act on supplier performance issues, resolve disputes, and handle escalations. Role holders will be required to make fact-based decisions and execute speedily to influence internal and external stakeholders.This role supervises Authorized Service Providers (ASPs) that provide NDO, telecom and infrastructure managed services in MEA, as well as ensuring field workforce EHS compliance.

What you will do:

• Build and maintain strong vendor relationships while ensuring accountability and performance through structured governance, audits, and KPIs tracking. Carrying out trend analysis to drive improvement.
• Presales engagement, ASP scope validation, and drive the ASP's technical evaluation and onboarding.
• Handling of operation requests for new external services.
• Ensure contractual compliance, quality delivery, and EHS adherence by all ASPs. Driving best practice and continual improvement.
• Manage escalations and vendors’ disputes in alignment with contractual terms, involving and escalating to Sourcing.
• Optimize vendor engagement to improve cost efficiency and adapt business needs.
• Liaise with operating & SL teams to organize and coordinate ASP work activities.
• Financial purchase to pay tracking and control by conducting regular ASP spending analysis and compliance internal audits, ensuring full adherence to golden rules.
• Drive major corrective actions plans with ASPs. Tracking actions to closure.
• Drive supplier maturity assessments, workshops, and training sessions together with Sourcing and service line team interfaces.
• Drive the third-party pricing modelling and efficiency with sourcing and operation teams & lead cost improvement program.

The skills you bring:

• Education: Bachelor’s degree in engineering.
• Min years of experience: 7-10 Years.
• Technical experience: at least 5 years in the CNS (Cognitive Networks Solutions)

• Vendor management or procurement accreditations (CIPS, CPSM) are a plus.
• Technical experience in drive test solutions (legacy & cloud based).
• Managed Services field delivery experience with deep knowledge of network infrastructure and field operations organization, processes, and deliverables.

• Excellent financial acumen and negotiation skills
• Experience in service delivery processes, models, and strategy
• OHS knowledge and skills
• Support with building and formulating strategies and concepts
• Demonstrate strong commitment to ethical conduct
• Analytical and problem-solving skills with an entrepreneurial improvement mindset.