Collection Officer

Collection Officer (Arabic Speaker)

Company:

Real Estate Development Company

Job Description:

The Collection Officer is responsible for following up on customer payments and collecting due amounts according to agreed payment schedules, while maintaining professional and positive relationships with clients.

Key Responsibilities:

Follow up and collect due payments from clients as per agreed payment plans.

Communicate with customers (mainly Arabic-speaking clients) via phone and email regarding payments.

Prepare regular reports on collections and outstanding balances.

Coordinate closely with the Accounts and Finance Department.

Update and maintain accurate payment records in the system.

Follow up on overdue payments and escalate when required.

Ensure compliance with company financial and internal policies.

Requirements:

Fluent Arabic speaker is mandatory (English is a plus).

High school diploma, diploma, or bachelor’s degree (preferred in Accounting or Business).

Previous experience in collections, customer service, or real estate is an advantage.

Strong communication and negotiation skills.

Ability to work under pressure and meet deadlines.

Basic computer skills (Microsoft Office).

Salary & Benefits:

Basic Salary: AED 3,000

Commission: Applicable after successful completion of the first 6 months

Accommodation provided

Visa

Medical insurance

Job Type: Full-time

Pay: Up to AED3,000.00 per month