Collections Executive (RNPL)

Location: UAE
Salary: AED 3,000 – 5,000 + attractive performance-based incentives

Role Overview

We are seeking a disciplined and results-driven Collections Executive to manage RNPL payment follow-ups, reduce delinquencies, and maintain healthy tenant relationships. The role plays a critical part in protecting portfolio performance and cash flow.

Key Responsibilities

• Track monthly RNPL payment schedules for all active tenants
• Proactively follow up on upcoming and missed payments
• Coordinate with Finance to flag overdue accounts and define next actions
• Report on collection performance against targets
• Work closely with Customer Success on disputes or payment issues
• Communicate professionally to minimize defaults and preserve relationships
• Ensure RNPL applications are properly uploaded and documented
• Coordinate RNPL workflows between tenants, consultants, and finance
• Maintain accurate records of RNPL applications and payment statuses
• Update RNPL availability and terms on Client's listings
• Support tenant onboarding and document verification
• Generate reports on RNPL enrollments, listing performance, and admin KPIs

Requirements

• Minimum 3 years experience in collections or receivables management
• Strong understanding of installment or credit-based payment structures
• Confident communicator with the ability to handle sensitive situations

Key Skills

• Assertive yet professional communication
• Strong discipline and follow-through
• Conflict handling and resolution
• Sales & negotiation
• Accuracy and attention to detail

Job Type: Full-time

Pay: AED3,000.00 - AED5,000.00 per month