Commis

Your day to day

• Possess thorough knowledge of the establishment’s facilities, operations, and personnel.
• Demonstrate strong understanding of food service techniques and menu content.
• Strictly follow all recipes, methods, and instructions provided by the immediate supervisor.
• Ensure consistent preparation, presentation, and quality of all food items.
• Always maintain the highest food quality and hygiene standards.
• Ensure mise-en-place is properly completed prior to each service period.
• Adapt effectively to various shift patterns and section requirements.
• Respond calmly and professionally to any situation as it arises.
• Report all significant matters promptly to the senior chef.
• Keep all kitchen equipment and utensils clean, hygienic, and in proper working condition; immediately report any malfunction or damage to management.
• Maintain full understanding and safe operation of all electrical and mechanical kitchen equipment.
• Ensure correct use and cleaning of all equipment to extend service life and prevent damage.
• Adhere strictly to hygiene and sanitation standards established by the hotel when handling food.
• Practice resource efficiency regarding food, paper supplies, electricity, and water.
• Comply with HACCP standards and food safety practices.

Perform additional duties and participate in special projects as assigned.

• Maintains strict control on food portioning and wastage.
• Show understanding of food cost and produce.
• Assist in food stock taking as required.

• Comply with and ensure adherence to all of the hotel’s policies and procedures.
• Maintain a professional and friendly attitude towards guests during contact.
• Maintain a good working relationship with all staff and colleagues throughout the hotel and sister properties.

Maintain a clean and safe working environment

• Help train new hires on-the-job-trainees (On the Job Training) and cross-trainees in the kitchen section.
• Contributes and works as a team in the general operations of the kitchen(s), offering to assist fellow colleagues when required
• Utilize coaching skills and demonstrate the development of other team members

• Report for duty on time in accordance with the weekly rota.
• Communicate effectively with all other departments.
• Attend meetings, training sessions and any other required meeting or training session.
• Identify opportunities to innovate service delivery and product offering to meet and exceed client expectations.
• Ensure safe work practices are adopted at all time and report any OHS concerns immediately to your direct manager or HR Manager.
• Aware of the hotel fire and safety and emergency procedures
• Knowledgeable of the menu, food items and goods handled in designated area
• Constantly maintain a high standard of food preparation, control wastage and spoilage.
• Ensures a clean, professional appearance according to hotel grooming standards
• Follow discipline on all procedures (HACCP, Health and Safety, and Food Safety Management, Fire and Safety) effectively.
• Meet maximum creativity and understanding of food, by creating dishes and assisting with menu development.
• Achieve customer satisfaction rating of above expectations.

• High School qualifications; any culinary certification
• Completion and awarded Basic Food Hygiene Certification
• Completion and awarded HACCP Certification is an advantage

• At least 3 years previous experience in a hotel or branded units
• Minimum 1 years in similar capacity
• Knowledge of volume production and ability to maintain the highest quality standards.

• Competent Oral and Written Communication Skills
• Ability to follow standards recipes and convert quantities mathematically
• Knowledge of procedures and methods used in the preparation, production, presentation and storage of food items

• ‘Can do’ attitude and a high level of energy
• Professionally groomed
• Able to manage task simultaneously; and priorities
• Flexible and aware of the pressure points within the kitchen environment and adapt to each situation with maturity and calmness.

Always goes the extra mile to ensure guests satisfaction.

We genuinely care about people, and we show this through living out our promise of True Hospitality each day. It’s what connects every colleague in all IHG® hotels.

Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.

• True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
• True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
• True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
• True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner

What we offer

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.