Communications Associate

Location: B-100 Khulfa-e-Rashideen Road, Block 13D-1, Gulshan-e-Iqbal, Karachi
Timings: 10:00 AM to 6:00 PM, 6 days a week.
Job Type: Full-Time | On-Site
Salary: Market Competitive

The Mind Explorer is looking for an enthusiastic Communications Associate with 6 months to 1 year of experience. This is a crucial leadership role responsible for the strategic and operational management of the organization. This position requires a highly organized, proactive individual with a strong background in educational operations and management. The Head of Operations will work closely with senior management, teachers, and external partners to ensure the smooth running of the organization and the delivery of high-quality educational services.
About The Mind Explorer (TME):
TME is a leading STEAM education institute established in 2015, focused on providing hands-on, creative, and engaging learning experiences for students aged 5–16. We are affiliated with Abacus D’Math Academy, an international organization operating across 10 countries.

Job Description/Responsibilities

Administration

● Implement operational policies, procedures, and guidelines to improve efficiency and productivity across the institute

● Oversee and coordinate administrative operations including admissions, registration, scheduling, record-keeping, and facilities coordination

● Ensure smooth daily administrative and communication operations by identifying gaps, resolving issues, and handling operational challenges or emergencies in coordination with relevant stakeholders

Partnerships & Cross-Functional Support

● Call and coordinate with potential partners for workshops, projects, and enrichment activities

● Support cross-functional teams and different departments whenever operational support is required

● Ensure proper coordination of resources to support program delivery and activities

Coordination & Supervision

● Coordinate closely with the Communication Associate (CA) to align batch formation, schedules, and daily updates

● Supervise, guide, and review the performance of the Communication Associate

● Ensure consistency and accuracy in communication and operational execution

Class Scheduling & Batch Management

● Handle class scheduling, rescheduling, and timetable optimization across all programs

● Form and manage student batches based on age, level, availability, and program requirements

● Track student attendance, levels, progress, and batch movement

● Manage paper scheduling, certification planning, scheduling, and distribution

● Set up reminders for assessments, renewals, level changes, and certifications

Communication & Community Management

● Oversee and manage all internal and external communication and administrative processes

● Act as the primary point of contact for parents & students, handling queries, feedback, and escalations

● Build and maintain a strong parent–student community through consistent, clear, and structured communication

Interested candidates may send their resumes on talequest@mindexplorer.com

Job Type: Full-time

Work Location: In person