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Content Development Layout Technician

Kutztown, United States

Position Summary:


Content Developers create and deliver high quality print letter copy services. This position will develop and maintain digital content layout programs for customer mailings; as well as gather, organize; edit, and proof, customer information for print production (not web content).


Content Developers set up letter composition using variable data programming and GMC/Quadient Inspire while managing numerous projects simultaneously with effective communication with internal departments for job instructions and/or customer specifications. This position provides off-hours support as needed.


Requirements


  • Associate Degree in Graphics Art/Design, Computer Science-related technical discipline preferred but not required; or equivalent experience.
  • Two or more year’s professional Content Development experience preferred but not required.


Essential Functions:
  • Compile client’s content including letter copy, graphics, and other media assets, and convert to meet specifications.
  • Proof content, format, and variable letter copy.
  • Update and maintain content library.
  • Audit production proofs for others.
  • Serve as liaison with customers, account management, IT group, and operations.
  • Estimate and deliver upon schedules and plans.
  • Participate in special projects and project management duties as needed.
  • Work frequently on client onboarding projects.
  • Collaborate with clients during the sales and solution stages.
  • Maintain consistent internal documentation related to issues, resolutions, usage topics, and training.
  • Create image proofs and make file revisions as needed


Additional Responsibilities:


  • May provide off-hours support when necessary.


Benefits

  • New Associates become eligible for benefits the 1st of the month following 60 days!

  • Medical (2 plan designs to choose from)
  • Dental
  • Vision
  • Life & Disability Insurance Options
  • 401K
  • Career growth & development
  • Friendly company culture!


JSM is an equal opportunity employer.


Essential Skills: • Proven editing and proof-reading skills • Attention to detail • Effective communication skills by phone, in writing, and in person • Proficient with computers and adaptable to learning new applications • Willingness to learn new skills and collaborate with others Beneficial Skills: • Preferred experience with Quadient,(GMC) & InDesign software programs • Possess functional knowledge of font characteristics with MAC or PC OS. • Demonstrate familiarity with print manufacturing processes. • GMC Inspire • Program, test and troubleshoot programs utilizing the appropriate technology. • Support Manager/Supervisor in implementation of business solutions and client requests. • Proactively identify opportunities for process improvements. • Interpret instructions contained in the job order to write programming logic and data transformations. General Skills: • Highest degree of personal integrity • Courteous, respectful, and collaborative approach • Personal initiative and resourcefulness • Top-quality standards for own work • Solid verbal and written communication skills • Ability to adapt easily in rapidly growing operations

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