Content & Marketing Manager

About Endless Commerce

Endless Commerce is an AI-powered CommerceOS that helps consumer brands manage the chaos of omnichannel operations. We serve brands scaling from $1M to $500M+ in revenue, providing real-time inventory visibility, EDI and purchase order automation, and supply chain intelligence across DTC, wholesale, marketplaces, and retail channels.

Our clients include brands like Food52, Great Jones, Heyday, Tin Can, Pattern Brands and more- we're growing fast and our nimble team needs your help keeping up!

The Role

You'll work closely with our CEO & Founder and VP of Strategy to execute a one-of-a-kind organic content strategy, creating educational, entertaining, and valuable content that positions Endless Commerce and our CEO as the go-to resource for consumer brand operators dealing with inventory nightmares, EDI headaches, and omnichannel complexity. This isn't about churning out generic blog posts—it's about creating smart, strategic content that gets shared, amplified, and actually helps our audience.

What You'll Own

• Develop and execute a content calendar focused on our core pillars: EDI, purchase orders, inventory management, omnichannel operations, and scaling consumer brands

• Create 2x the volume and 2x the quality of our current content output and help us expand beyond LinkedIn, YouTube and Substack and onto Twitter, Threads, and potentially IG/TikTok

• Write and edit our team’s compelling copy for multiple formats: LinkedIn thought leadership posts, Substack newsletters, podcast show notes, webinar content, and educational resources

• Develop content series like digital AMAs ("Problem Solving BFCM," "Your 3PL Nightmare," etc.) and educational webinars

• Coordinate with Sam on podcast content strategy for "Commerce is Chaos" and ensure content aligns with her voice and vision

• Work with our paid media team to identify high-performing organic content for paid amplification

Content You'll Create

• Educational thought leadership on LinkedIn (the kind that gets saved and shared by founders and operators)

• Webinar content and presentations on complex topics like EDI implementation, inventory optimization, and omnichannel strategy

• Substack newsletters covering industry trends, founder resources, and operational best practices

• Podcast show notes, promotional content, and spin-off assets from "Commerce is Chaos" episodes

• Digital AMA content addressing real operational problems (BFCM prep, 3PL selection, etc.)

• Case studies and customer success stories that showcase real results

• Educational resources and guides that become go-to references for consumer brand operators

What Success Looks Like

• Month 1: Audit existing content, develop comprehensive content calendar, establish voice/tone guidelines

• Month 2-3: Consistent weekly publishing cadence with measurably higher engagement than previous content

• Month 4+: Content is being regularly shared by industry leaders, driving inbound leads, and establishing Endless Commerce as a thought leader in the space

You're a Great Fit If

• You have 4-8+ years of content marketing experience, ideally in B2B SaaS, ecommerce, or operations-focused companies

• You can write about technical topics (like EDI and ERPs) in a way that's accessible and even entertaining

• You understand the consumer brand/DTC/retail ecosystem and the operational challenges these companies face

• You're equally comfortable writing long-form educational content and punchy social copy

• You have a portfolio that shows range—thought leadership, educational content, and engaging social posts

• You can work independently but also collaborate effectively with designers, social managers, and leadership

• You're data-driven and can analyze what content performs and iterate accordingly

Logistics

• Full-time, remote position

• Compensation: $80,000-$100,000 base salary depending on experience

• Generous vacation policy and paid time off

• Health, dental, and vision insurance

• 401(k) with company match

• A collaborative culture that values growth and work-life balance