Country Manager - Payments & Partnerships

About Daraz:

Founded in 2015, Daraz is South Asia’s leading e-commerce platform in Pakistan, Bangladesh, Sri Lanka, Nepal and Myanmar. It empowers more than 100,000 active sellers with world-class marketplace technology to reach the fast-growing consumer class in a region of 500 million people. Through Daraz Express and Daraz Pay, it operates the most efficient and digitalized logistics and payments infrastructure in its markets. Daraz’ vision is to be a champion of South Asia serving 100 million customers and businesses by 2030

For more information, please visit www.daraz.com.

Job Summary:

As Country Manager – Payments & Partnerships, you will lead Daraz Pakistan’s payments strategy and ecosystem growth, ensuring a seamless and trusted customer payment experience. This role requires a forward-thinking leader who can drive prepayment adoption, build high-impact partnerships, and foster innovation in payment solutions tailored to the Pakistani market. You will also play a key role in aligning local execution with Daraz and Alibaba’s regional and global strategy.

Key Responsibilities:

Payments Strategy & Growth

• Design and execute strategies to drive prepayment adoption and grow the share of prepaid transactions across Daraz Pakistan.
• Ensure the customer payment journey is frictionless, inclusive, and accessible across all Daraz touchpoints.

Partnerships & Ecosystem Development

• Build and strengthen partnerships with banks, telcos, digital wallet providers, fintechs, and regulators to advance Pakistan’s payments ecosystem.
• Negotiate and manage strategic partnerships that unlock growth opportunities for Daraz Payments & Financial Services.
• Leverage Alibaba Group’s expertise and global best practices to accelerate innovation and adoption.

Payment Innovation & Integration

• Champion the adoption of new and emerging payment methods, including digital wallets, QR payments, card schemes, and instant transfers.
• Oversee seamless integration of new solutions, ensuring compliance, security, and scalability.

Campaigns & Customer Engagement

• Collaborate with marketing teams and partners to launch high-impact campaigns that promote prepaid transactions and customer engagement.
• Design customer-centric incentives and promotions with partners to drive uptake.

Cross-Functional Leadership

• Work closely with marketing, operations, finance, and tech teams to deliver against payments and partnership goals.
• Represent Pakistan in regional/global forums, ensuring alignment with Daraz and Alibaba’s broader vision.

Required Skills/Abilities:

• Bachelor’s degree in Business, Finance, Economics, or related field (Master’s preferred).
• 10+ years of proven experience in payments, banking, fintech, or e-commerce, with a strong track record in partnership management.
• In-depth understanding of Pakistan’s financial and regulatory landscape.
• Demonstrated success in ecosystem-building, strategic partnerships, and business development.
• Strong analytical, forecasting, and data-driven decision-making skills.
• Excellent communication and relationship-building skills to engage C-level stakeholders, regulators, and partners.

What We Offer:

• International working environment in a start-up setting, and a unique opportunity to learn from the best in e-commerce (Alibaba Group).
• A platform to learn from Alibaba's world-leading ecosystem.
• Rigorous training and exposure in team management, leadership, business analytics, and operations.
• An opportunity to train the next generation of business leaders in the e-commerce industry.
• Competitive salary and incentive package.