CSR

Job Overview:
We are looking for a proactive and customer-focused Customer Sales Representative to manage client inquiries, generate sales, and coordinate packaging orders. The ideal candidate should have strong communication skills and experience in dealing with customized box packaging solutions.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and social media.
• Understand client requirements for custom box packaging (size, material, printing, finishing).
• Prepare quotations and pricing proposals based on specifications.
• Follow up with leads and convert inquiries into confirmed orders.
• Coordinate with the design and production team for order processing.
• Maintain customer database and sales records in CRM.
• Handle customer complaints and ensure timely resolution.
• Build long-term relationships with clients for repeat business.

Requirements:

• Bachelor’s degree in Business, Marketing, or related field (preferred).
• Proven experience in sales, preferably in packaging, printing, or manufacturing industry. Strong communication and negotiation skills.
• Ability to understand packaging specifications and pricing structure.
• Basic knowledge of packaging materials (corrugated boxes, rigid boxes, folding cartons, etc.).
• Proficiency in MS Office and CRM software.
• Target-driven and customer-oriented mindset.
• Female’s are encourage to apply.

Location: Canal Eden Villas, Thokar Niaz Baig, Lhr
Shift: Night Timings: 7:00PM To 4:00AM
Industry: Packaging / Box Manufacturing

Job Type: Full-time

Pay: Rs40,000.00 - Rs60,000.00 per month

Experience:

• CSR (Packaging): 2 years (Required)

Work Location: In person