CSR (Customer Service Representative)

Customer Service Representative (CSR) – Fresh Graduates Encouraged

Company: Digi Sparo
Job Type: Full-Time
Location: [Lahore/ On-site ]
Shift: Evening & Night Shifts
Salary: [40000 to 80000]

Job Summary

Digi Sparo is seeking a motivated and customer-focused Customer Service Representative (CSR) to join our team. This opportunity is ideal for fresh graduates and entry-level candidates who are looking to begin their professional career in customer service. Comprehensive training will be provided.

We are looking for individuals with strong communication skills, a positive attitude, and a willingness to learn.

Key Responsibilities

• Handle inbound and outbound customer calls professionally
• Respond to customer inquiries via phone, email, or chat
• Resolve customer concerns efficiently and courteously
• Maintain accurate records of customer interactions
• Meet performance targets and quality standards
• Follow company policies and data protection guidelines

Qualifications

• Bachelor’s degree or equivalent qualification
• Fresh graduates are encouraged to apply
• Strong verbal and written communication skills
• Basic computer proficiency
• Ability to work flexible shifts (if required)
• Customer-oriented mindset

Skills

• Communication Skills
• Active Listening
• Problem-Solving
• Time Management
• Teamwork

Benefits

• Competitive salary
• Performance-based incentives
• Paid training
• Career growth opportunities
• Inclusive and supportive work environment

Job Type: Full-time

Pay: Rs40,000.00 - Rs80,000.00 per month

Work Location: In person