Customer Care Representative

Job Description:

Key Responsibilities:

• Respond to client inquiries about properties, services, and processes.
• Resolve complaints and provide solutions to enhance customer satisfaction.
• Follow up with clients to maintain relationships and ensure satisfaction.
• Assist with property viewings, leasing, and sales support.
• Maintain records of client interactions in CRM systems.
• Work with sales and marketing teams to meet client needs.
• Provide post-sale support, including maintenance or contract queries.

Qualifications and Skills:

• Education: Bachelor’s degree.
• Experience: Previous customer service experience in real estate is a plus.
• Skills: Excellent communication, problem-solving, and organizational skills.

LOCATION: OPPOSITE TO MALIR CANTT MAIN JINNAH AVENUE ROAD KARACHI.

Job Type: Full-time

Job Type: Full-time

Pay: Rs40,000.00 - Rs55,000.00 per month

Work Location: In person