Customer Relations Officer

NYCF Business Solutions is a fast-growing investment firm dedicated to helping clients grow and manage their wealth through smart, strategic investment opportunities. We are expanding our outreach team and seeking energetic, persuasive, and customer-focused professionals to join us.

Job Responsibilities:

• Make outbound calls to potential clients from provided data sources.
• Introduce customers to our company’s investment services and financial products.
• Educate customers about available investment opportunities and company benefits.
• Convince and guide potential investors to understand the value of investing with our company.
• Schedule meetings, appointments, and follow-up visits for interested clients with our senior investment advisors.
• Maintain accurate records of customer interactions and follow-ups in the CRM system.
• Achieve daily/weekly/monthly call and conversion targets.

Required Skills & Qualifications:

• Excellent verbal communication skills in [English/Hindi/Regional Language].
• Strong persuasive and negotiation skills.
• Good knowledge of financial or investment concepts (training will be provided).
• Ability to handle objections and maintain professionalism under pressure.
• Basic computer literacy and familiarity with CRM or Excel-based reporting.
• Prior experience in telecalling, telesales, or customer relationship management is an advantage.

Salary & Benefits:

• Competitive base salary + attractive performance incentives.
• Opportunity for career growth in the investment and financial services industry.
• Training and professional development support.

Address :
Office No 202 , Second Floor , Iconic Trade Center ( ICT ) Sharafabad , Karachi

Job Type: Full-time

Pay: Rs30,000.00 - Rs60,000.00 per month

Work Location: In person