Customer Sales Executive

We are seeking a driven and customer-focused Sales Executive to join our team. As a Customer Sales Executive, you will be responsible for driving sales and enhancing customer satisfaction through online chat platforms.

Responsibilities:

- Engage with customers proactively via online chat

- Understand customer needs and recommend suitable products

- Close sales by addressing customer inquiries and highlighting product benefits

- Assist customers during the purchase process and ensure satisfaction

- Maintain knowledge of current promotions and product features

- Work towards achieving and exceeding sales targets

- Provide feedback on customer preferences and issues to the sales team

Requirements:

- High school diploma or equivalent; bachelor's degree preferred

- Proven experience in sales or customer service, preferably in an online environment

- Strong verbal and written communication skills

- Customer-focused with a keen interest in providing exceptional service

- Ability to multitask and handle multiple customers simultaneously

- Comfortable with technology and online chat systems

Skills:

- Communication and negotiation

- Active listening

- Problem-solving

- Sales and customer service

- Product knowledge

- CRM tools and live chat software

What We Offer:

- Competitive salary and commission structure

- Opportunities for growth and development

- Comprehensive benefits package

نوع الوظيفة: لحديثي التخرج