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Customer Service Agent (Female – Russian Speaker)

Company: Marhaba Auctions – UAE
Job Type: Full-time, Permanent

Overview:
We are seeking a Russian-speaking female Customer Service Agent with 2+ years of UAE experience to support our automotive auction operations.

Responsibilities:

  • Handle customer inquiries via phone, email, and chat
  • Provide product/service information & assist with orders/payments
  • Resolve complaints and follow up for customer satisfaction
  • Build customer relationships and support repeat business
  • Escalate issues when needed and track resolution

Requirements:

  • 2+ years in Customer Service/Sales/Auction industry (UAE)
  • Diploma/Bachelor’s preferred
  • Fluent in Russian (required)
  • Strong communication and interpersonal skills
  • Microsoft Office & CRM proficiency

What We Offer:

  • Competitive salary
  • Career growth opportunities
  • Multicultural work environment

Job Type: Full-time

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