Customer Service Representative cum Renewals

• Work closely with Finance and Legal teams to ensure all contracts are accurate.
• Directly negotiate all terms with client. Prepare proposals, including renewal rate calculations, and contract preparation.
• Resolving customer complaints brought to your attention.
• Initiate contact with current residents regarding their lease renewal options.
• Negotiate lease renewals within guidelines set by management in order to achieve lease renewal goals.
• Provide exceptional customer service at all times by attending to resident concerns and questions when securing a lease renewal.
• Prepare lease documents accurately and in a timely manner.
• Follow up on receivables.
• Provide administrative support in clerical, data entry and word processing.
• May assist with special projects as needed.

Requirement

• Graduates with Minimum 1 years of Customer service experience.
• Ability to deal effectively with a diversity of individuals.
• Fluent in English/Hindi
• Ability to work well with people and under pressure.
• Proficiency in MS Office applications and mails.
• Salary : 2500 + Commission

Job Type: Full-time

Pay: From AED2,500.00 per month