CUSTOMER SERVICE EXECUTIVE

We are looking for a Customer Service Executive who will handle customer inquiries, resolve issues, and ensure a smooth and positive customer experience. The ideal candidate should have excellent communication skills and a strong customer-first mindset.

Key Responsibilities

• Handle inbound and outbound customer calls, emails, and chat inquiries
• Provide accurate information about products/services
• Resolve customer problems efficiently and professionally
• Maintain customer records in CRM or internal systems
• Follow up with customers to ensure issue resolution
• Coordinate with internal teams (sales, technical, billing)
• Meet performance KPIs (response time, resolution rate, customer satisfaction)
• Escalate complex issues to the supervisor

Required Qualifications

Bachelor's Degree

Freshers can also apply.

Age Limit: 19-25

Job Type: Full-time

Work Location: In person