Customer Service Officer

Are you passionate about delivering excellent customer experiences and building trust with clients? Join our team as a Customer Service Officer, where you will play a key role in supporting our customers, handling their banking needs, and ensuring top-quality service.

If you’re customer-focused, detail-oriented, and eager to grow your career in the banking sector, we’d love to hear from you!

Job Duties

• Assist bank customers in banking-related activities through understanding the customers’ needs and promote bank services and products.
• Carry out the Account opening/closing ensuring that all customers sign regulatory forms & uploading customers signatures on the system and ensuring all Central Bank of Egypt and other regulatory controls.

Qualifications & Skills

• University degree.
• Knowledge of the Banking Services & Products.
• Excellent communication and interpersonal skills
• 0-2 years of experience
• Passing of the bank’s formal entry assessments and panels for this position