Customer Service / Pricing Coordinator

Key Responsibilities:

• Provide responsive and professional support to clients on pricing and shipment inquiries
• Prepare accurate and timely quotes for air, ocean, and land freight
• Coordinate with carriers, agents, and vendors for rates and schedules
• Maintain and update pricing and customer databases
• Track shipments and proactively update clients on status
• Resolve issues related to delivery, billing, or documentation
• Collaborate with operations and sales for RFQs, tenders, and pricing strategy

Requirements:

• Minimum 5 years of experience in logistics/freight forwarding (pricing & customer service)
• Strong understanding of Incoterms, international shipping, and customs documentation
• Excellent communication and organizational skills
• Proficiency in Microsoft Excel and freight management systems
• Must be currently in Qatar with a valid QID and transferable NOC
• Immediate availability required

Preferred:

• Experience with international carrier rate negotiations
• Knowledge of Qatar and GCC logistics market
• Bilingual (English + Arabic or other languages) a plus

What We Offer:

• Competitive salary package
• Career growth opportunities
• Supportive work environment
• Standard benefits as per Qatar Labor Law

Job Type: Full-time

Pay: QAR4,000.00 - QAR5,000.00 per month