FIND_THE_RIGHTJOB.
Customer Service Representative
Dubai, United Arab Emirates
Job Location
Dubai,
United Arab Emirates
Experience
2 to 5 years
Qualification Level
Graduate
Job Function
Customer Service / Telecalling
Skillset
Microsoft Office (especially Excel) and CRM software
Preferred Jobseekers
Only Nationals of the Country for which the Job is posted
Job Location : Dubai, United Arab Emirates
Responsibilities :
Provide detailed information about our property management services, leasing options, and amenities.
Address customer concerns and resolve issues effectively, ensuring a high level of customer satisfaction.
Maintain accurate records of customer interactions and update the CRM system as needed.
Collaborate with other departments to ensure customer requests are met in a timely manner.
Provide feedback on customer interactions to improve service delivery and customer experience.
Conduct follow-ups to ensure that customers are satisfied with the resolution of their inquiries.
Assist in developing and implementing customer service initiatives to enhance overall customer engagement.
Stay informed about industry trends and developments to better assist customers.
Skills :
Proficient in Arabic and English (written and spoken).
Good with Microsoft Office (especially Excel) and CRM software.
Strong organizational, problem-solving, and interpersonal skills.
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