Customer Service Representative

Location: Gulberg 3, Lahore
Job Type: Full-time, On-site
Working Hours: UK/Ireland Calendar
Salary Range: Rs. 40,000 – Rs. 50,000 per month

About the Role

We’re looking for a Customer Service Representative to join our growing team in Lahore (Gulberg 3). In this role, you’ll handle inbound and outbound calls and provide exceptional technical and customer support to clients based in the UK and Ireland.

If you’re passionate about helping people, confident in communication, and eager to grow your career in a professional environment, this is the opportunity for you!

Key Responsibilities

• Respond promptly and professionally to customer inquiries via calls and chat.
• Handle inbound and outbound calls to assist customers and provide timely solutions.
• Maintain up-to-date knowledge of products and services to resolve issues efficiently.
• Record and update customer information accurately in the system.
• Meet performance goals and comply with company policies.

Requirements

• Excellent verbal and written English communication skills.
• 0–1 year of experience in a customer service or call center role (fresh graduates encouraged to apply).
• Confident in using computers, CRM systems, and software tools.
• Ability to multitask and thrive in a fast-paced environment.
• Flexible to work in rotational shifts.
• Bachelor’s degree preferred.

What We Offer

• Opportunity to gain international exposure
• Career growth and professional development opportunities.
• Supportive and friendly team environment.

Apply today and become part of a dynamic, fast-growing team delivering world-class customer experiences!

Job Type: Full-time

Pay: Rs40,000.00 - Rs50,000.00 per month

Work Location: In person