Customer Service Representative (CSR) – Night Shift

Location: Township, Lahore

Shift Timings: 6:00 PM – 4:00 AM

Working Days: Monday to Friday

Salary: PKR 40,000 + PKR 10,000 Punctuality Bonus

Benefits:

• Daily Meal Provided
• Fixed Shift (No Rotational Shifts)
• Professional Work Environment
• Growth Opportunities

Job Summary

We are seeking a Customer Support Representative (CSR) to join our team. The ideal candidate should possess strong communication skills, a professional attitude, and the ability to handle client interactions effectively. Candidates with up to one year of experience in customer support, call center operations, client coordination, or a similar role are encouraged to apply.

Key Responsibilities

• Handle inbound and outbound client calls professionally
• Respond to customer inquiries and provide accurate information
• Maintain effective communication with clients
• Update and manage customer information in company systems
• Follow company processes and service standards
• Escalate concerns when necessary and ensure timely resolution

Requirements

• Up to 1 year of experience in Customer Support, Call Center, Telemarketing, or a related field
• Good verbal English communication skills
• Ability to communicate confidently over the phone
• Basic computer and system handling skills
• Strong interpersonal and customer service skills
• Positive attitude and willingness to learn
• Ability to work onsite during evening/night shift hours

Eligibility

• Male and Female candidates may apply
• Fresh candidates with strong communication skills may also be considered

Applicants who meet the above criteria are encouraged to apply immediately.
Interested candidates can share resume at 03150577531.

Pay: Rs40,000.00 - Rs50,000.00 per month

Application Question(s):

• Where are you located in Lahore?

Work Location: In person