Customer Service Representative (International)

We are seeking a motivated and results-driven Customer Service Representative to join our team and help us generate leads and identify prospects in the market. As a Customer Service Representative, you will be responsible for making outbound calls to prospects, building rapport, and promoting our services. Your goal will be to set appointments for our sales representatives, increase lead conversion rates, and contribute to the overall growth of the company. If you're motivated, passionate about communication, and ready to make a difference, we want to hear from you!

Responsibilities:

• Make outbound calls to potential clients from our database and schedule appointments for our sales team.
• Use the CRM daily to manage and update the pipeline of prospects and potential leads promptly.
• Build rapport with potential clients and demonstrate the ability to overcome objections.
• Maintain accurate records of client interactions, activities, and follow-up actions using our CRM system.

Requirements:

• Excellent Communication Skills: Strong verbal communication skills to effectively engage potential clients.
• Hardworking and Consistent: A proactive and motivated individual who is eager to learn and grow.
• Interpersonal Skills: Excellent communication and interpersonal skills to build rapport with clients.
• Goal-Oriented: Self-motivated with a proactive approach to achieving targets.
• Knowledge of Real Estate Market: Familiarity with real estate market trends and regulations is a plus.

Benefits:

• At least two bonuses per year (Eid Bonus)
• Performance-Based Bonuses
• Maternity/Paternity Allowance
• Maternity Leaves
• Wedding Allowance
• Annual Leaves Encashment
• Double salary on Gazetted Holidays
• Special Allowance for Emergency
• Advance Salary on Need Basis
• 12 Casual Leaves
• 10 Medical Leaves
• 10 Annual Leaves
• Dedicated Training
• Birthday celebrations
• Gaming Facility
• Growing & Dynamic Team
• Office Gatherings, Celebrations, and Trips
• 5 days a week (work-life balance)

Job Location: Link Road Model Town, Lahore
Job Timings: 7 PM to 4 AM

Job Type: Full-time

Pay: Rs60,000.00 - Rs100,000.00 per month

Application Question(s):

• Where is your residence in Lahore?
• Are you comfortable working night shifts?
• What are your salary expectations?

Work Location: In person