Customer Service/Office Assistant

Job Overview

We are seeking a reliable and organized Customer Service/Office Assistant to join our team on a part-time basis. This position primarily involves answering incoming phone calls, assisting customers, and accurately entering orders into our RMA system. The ideal candidate is professional, detail-oriented, and comfortable multitasking in a fast-paced environment.

Responsibilities:

• Answer incoming phone calls in a professional and friendly manner
• Take customer orders accurately and efficiently
• Enter orders into the RMA dispatching ERP
• Communicate clearly with drivers/dispatch team
• Provide basic customer support and order updates
• Maintain organized records of calls and orders

Qualifications:

• Strong phone communication skills
• Basic computer skills (typing, data entry, email)
• Attention to detail and accuracy
• Ability to multitask and stay organized
• Customer service experience preferred

Work Environment:

• Office setting

Join us to be part of a vibrant team committed to delivering excellent service while supporting the daily functions of our organization. We value proactive individuals who bring energy, professionalism, and a can-do attitude to every task!

Pay: $18.00 - $20.00 per hour

Work Location: In person