Customer Success Executive

Customer Success Executive

Company: Veclar Technologies (Pvt.) Ltd.
Location: Rawalpindi (On-site)
Shift: U.S. Night Shift (6:00 PM – 3:00 AM PKT)
Working Days: Monday to Friday
Compensation: Hourly Rate – PKR 16,000
Monthly Salary: PKR 150,000 – 180,000 (based on experience)
Additional Benefits: Performance-based commissions in USD

About Veclar Technologies

Veclar Technologies (Pvt.) Ltd. is a rapidly expanding provider of SaaS and CRM solutions catering to clients across the U.S. and Canada. We foster a performance-driven, collaborative work culture that values growth, ensures timely compensation, and recognizes the contributions of every team member.

Position Summary

We are looking for a Customer Success Executive to strengthen client relationships, streamline onboarding processes, and support sales operations. This role is ideal for individuals with exceptional communication skills, a proactive approach, and a passion for delivering outstanding customer experiences in a dynamic, international setting.

Key Responsibilities

• Build and maintain strong, long-term relationships with U.S.-based clients.
• Communicate with potential and existing clients via phone, email, and CRM platforms.
• Schedule and conduct meetings with key stakeholders and decision-makers.
• Oversee client onboarding and ensure prompt issue resolution.
• Maintain detailed communication records and client data within the CRM system.
• Collaborate with cross-functional teams to enhance client satisfaction and retention.

Required Qualifications & Skills

• Bachelor’s degree (graduates preferred).
• 1–3 years of experience in Customer Success, Business Development, or Client Relations.
• Excellent English communication skills (spoken and written).
• Strong interpersonal, organizational, and multitasking abilities.
• Experience with CRM systems and B2B client communications.

Preferred Qualifications

• Prior experience in SaaS or CRM-based roles.
• Familiarity with U.S. or Canadian client interactions.
• Proven professional communication skills via phone and email.
• Self-motivated, goal-oriented, and adaptable to changing business needs.

What We Offer

• Competitive performance-based commissions paid in USD.
• Clear career growth opportunities within Customer Success and SaaS Sales.
• A collaborative, growth-oriented work culture.
• Hands-on experience working with international clients and leading CRM platforms.

How to Apply

Contact: (+92) 332 5755577
HR Department – Veclar Technologies (Pvt.) Ltd.

Job Type: Full-time

Pay: Up to Rs150,000.00 per month

Work Location: In person